In this guide, we will show you various methods to fix the issue of Google Voice not working on your Android app. This telephone service from the Silicon Valley giant checkmarks all the prerequisites with ease, including the likes of call forwarding and voicemail services, voice and text messaging, and local [US] and international calls. However, in spite of all the goodies that it has to offer, it isn’t free from its fair share of issues.
For instance, recently many users were unable to minimize the app and carry out multitasking as the microphone [and hence their voice] would get cut straightaway until and unless they returned to the call. Truth be told, this is not a one-off incident and we have witnessed a bunch of such reports in the past as well. With that said, if you also come across any such issues, then this guide is all that you would need. Given here are numerous methods to fix the Google Voice not working issue on your device. So without further ado, let’s check them out.
Table of Contents
Fix Google Voice Not Working on Android
It is recommended that you try out each of the below-mentioned workarounds and then see which one spells out success. So with that in mind, let’s get started.
FIX 1: Restart Device
Ah yes, you might have seen this coming from ils back but we couldn’t stop ourselves from mentioning the obvious statement that you should start off by restarting your device. In most cases, a simple reboot is all that is needed to rectify the bug. So do give it a try and check if it fixes the Google Voice not working issue on your Android device.
FIX 2: Force Stop App
Next up, you should force stop and then manually restart the app. Doing so will refresh all its underlying processes and it will give it a fresh instance to work on. And this in turn might resolve the underlying issue as well. So refer to the below steps to try it out:
- Go to Settings > Apps > See All Apps and select Google Voice.
- Now tap on Force Stop followed by OK in the confirmation dialog box.
- Check if it fixes the Google Voice not working issue on Android.
FIX 3: Delete App Cache
You should also consider deleting the app’s temporary data as well. If a lot of these cache files get accumulated over the due course of time, then it might conflict with the app’s proper functioning and could also slow down its usability. Therefore, let’s put these files in the bin right away and then check out the results.
- Go to Settings > Apps > See All Apps and select Google Voice.
- After that, go to the Storage section and tap on Clear Cache.
- Check if it fixes the Google Voice not working issue on Android.
FIX 4: Update App to the Latest Version
Using an old or outdated version could spell out trouble for the entire workability of the app. Moreover, the developers regularly release updates that rectify underlying bugs, bring in performance stability, and enhance its security. Therefore, it is recommended to be on the latest build of the app.
- So head over to the Play Store and search Google Voice.
- If an update is available, then download and install it right away.
- Check if it fixes the Google Voice not working issue on Android.
FIX 5: Remove Battery Restrictions
If you have put any battery restrictive measures in place, then the games and apps might have a tough time working in this restrictive environment. Therefore, you should consider removing all these roadblocks and then check out the results. Here’s how it could be done:
- First off, head over to the Settings > Battery section.
- Then go to Battery Saver and disable it, if it is enabled.
- After that, go to Apps > All Apps and select Google Voice.
- Then go to its App Battery Usage and enable Allow background Usage.
- Check if it fixes the Google Voice not working issue on Android.
FIX 6: Reset App Preferences
In some cases, creating and implementing rules for an app might have an adverse impact on other apps installed on your device. So you should consider reverting all the app preferences to their default state. Doing so will reset the rules related to disabled and default apps as well as all the restrictions put in place (it will not wipe any app data) and will give you the stock settings to work upon. So let’s put this fix to the test and check out the results.
- Head over to the Settings > System menu on your device.
- Then go to Reset Options and tap on Reset App Preferences.
- After that, tap on the Reset Apps button in the confirmation dialog box.
- Check if it fixes the Google Voice not working issue on Android.
FIX 7: Unpause App Activity
By default, the OS will restrict certain functions of an OS, such as removing permissions and deleting temporary files and alerts, if it hasn’t been used for quite some time. However, this might also have an adverse impact on the overall functioning of the app. Therefore, it is recommended to turn off this feature and then check out the result:
- Head over to Settings > Apps > All Apps > Google Voice.
- Then disable the toggle next to Pause App Activity if unused.
- Check if it fixes the Google Voice not working issue on Android.
FIX 8: Delete App Data
If the app’s data gets corrupted, then its negative consequences will be felt across the app as a whole. In such cases, you have no choice but to delete that app’s data and then let it repopulate the same from scratch. Here’s how it could be done:
- Go to Settings > Apps > See All Apps and select Google Voice.
- Then go to the Storage section and tap on Clear Data > OK.
- Now launch the app and set it up.
- Check if it fixes the Google Voice not working issue on Android.
FIX 9: Reinstall App
If the app’s configuration and settings file get corrupted, then simply deleting the app’s data and cache might not be enough. In such cases, you will have to completely remove the app from your device and reinstall its fresh build. Here’s how it could be done:
- Go to Settings > Apps > See All Apps and select Google Voice from the list.
- After that, tap on Uninstall followed by OK in the confirmation dialog box.
- Now go to the app’s official listing page on Play Store and download its latest version.
- Then install the app, launch it, and set it up.
- Check if it fixes the Google Voice not working issue on Android.
FIX 10: Downgrade App to Earlier Version
In some instances, the developer might roll out a buggy update, which could end up breaking the app’s entire functionality. Though they are usually quick to release a subsequent patch, but that rollout could still take around 3-4 days to arrive. And this is quite a long time frame.
So it’s better to downgrade the app to the earlier table version and remain on that build until the issue has been resolved. Likewise, you should also disable the auto-update feature of that app. Otherwise, Play Store will update the app back to the latest build which would end up nullifying the fix. So refer to the below instructions and implement this fix right away.
- Go to Settings > Apps > See All Apps and select Google Voice from the list.
- Now scroll to the end and tap on App Details. You will now be taken to that app’s Play Store page.
- So tap on the overflow icon situated at the top right and uncheck Enable Auto-updates.
- Once that is done, go back to Apps > See All Apps and select Google Voice from the list.
- Now scroll to the end and note out its version number somewhere.
- After that, tap on Uninstall followed by OK in the confirmation dialog box.
- Once done, head over to a trusted third-party site and download an older version of that app (re-verify it from step 5 above).
- Now just install that APK file (enable Installation from Unknown Sources, if asked). That’s it.
FIX 11: Use Google Voice Beta
Now this fix could take two routes- if you are currently facing this issue on the beta build of Google Voice, then consider leaving it and going back to the stable build [beta builds are testing and hence more prone to bugs and issues].
On the other hand, if you are facing this issue on the stable build itself then you may consider switching over to the beta builds [while these beta builds might be more prone to bugs, but these issues are ironed out way faster than their stable counterparts]. Both of these tweaks [leaving and joining the beta] could be carried out from the Google Voice Beta Play Store page.
That’s it. These were the various methods to fix the issue of Google Voice not working issue on Android. If you have any queries concerning the aforementioned steps, do let us know in the comments. We will get back to you with a solution at the earliest.
