In this guide, we will make you aware of a couple of workarounds that shall help you fix the issue of DJI GO, DJI GO 4, DJI Pilot, and DJI Fly apps not working on your Android device. Da-Jiang Innovations have been quite a popular name in the unmanned aerial vehicles (or what you call drones) domain. And it has recently witnessed quite a steep rise in its popularity, thanks to its usage in aerial photography and videography.
While it was initially used for filmmaking and production purposes, as of late, individuals are also flocking to this product for creating content for their social media portfolio. Moreover, it has also an app through which you could easily manage your drones. However, as of now, it is giving out a tough time to the end-users.
Many of them have voiced their concern that the DJI GO, DJI GO 4, DJI Pilot, and DJI Fly apps are not working on their Android devices. Some are reportedly getting an error message “There is a bug clear your cache”. However, they have cleared both the cache and data, and even reinstalled the app from scratch, but to no avail. If you are also in the same boat, then this guide shall help you out. Follow along for the various fixes.
Table of Contents
Fix DJI GO, DJI GO 4, DJI Pilot, and DJI Fly apps not working
It is recommended that you try out each of the below-mentioned workarounds and then see which one spells out success for you. So with that in mind, let’s get started.
FIX 1: Check for Device Compatibility
First and foremost, make sure that your device falls within the compatibility list. You could verify it from below [this list has been taken from the official DJI website].
Devices Compatible with DJI Fly
Samsung Galaxy S21，Samsung Galaxy S20，Samsung Galaxy S10+，Samsung Galaxy S10，Samsung Galaxy Note20，Samsung Galaxy Note10+ ，Samsung Galaxy Note9，HUAWEI Mate40 Pro，HUAWEI Mate30 Pro，HUAWEI P40 Pro，HUAWEI P30 Pro，HUAWEI P30，Honor 50 Pro，Mi 11，Mi 10，Mi MIX 4，Redmi Note 10，OPPO Find X3，OPPO Reno 4, Vivo NEX 3，OnePlus 9 Pro，OnePlus 9，Pixel 6，Pixel 4，Pixel 3 XL
Devices Compatible with DJI Pilot
DJI CrystalSky, Mi Pad 3, Mi Pad 2, Samsung Tab S2, Samsung Tab S3, Huawei M2, Huawei M3, Nexus 9. Huawei Honor 9, Huawei P10, Google Pixel 2. One plus 6, LG G6, OPPO R15, VIVO X21, Nokia 7 plus, Mi Mix 2s, Samsung Galaxy S8, Mi Pad 4, Huawei M6, Huawei M5.
Devices Compatible with DJI GO 4
Samsung S9+, Samsung S9, Samsung S8+, Samsung S7, Samsung S7 Edge, Samsung S6, Samsung S6 Edge, Samsung Note 8, Huawei P20 Pro, Huawei P20, Huawei P10 Plus, Huawei P10, Huawei Mate 10 Pro, Huawei Mate 10, Huawei Mate 9 Pro, Huawei Mate 9, Huawei Mate 8, Honor 10, Honor 9, Vivo X20, Vivo X9, OPPO Find X, OPPO R15, OPPO R11, Mi Mix 2S, Mi Mix 2, Mi 8, Mi 6, Redmi Note 5, Google Pixel 2XL, OnePlus 6, OnePlus 5T
Devices Compatible with DJI GO
LG V20, VIVO X9, OPPO R11, Google Pixel, Nexus 6P, Huawei P9, Huawei MATE 9, Samsung Galaxy Tab S2, Samsung Galaxy S5, Samsung Galaxy S6 Edge, Samsung Galaxy S6, Samsung Galaxy S7, Samsung Galaxy S7 Edge, Samsung Galaxy S8, Samsung Galaxy S8+, Samsung Galaxy Note 8, Samsung Galaxy Note 5, MI 6, MI5.
FIX 2: Sideload App
Your next course of action should be to sideload the app from the DJI website instead of the Play Store. Here’s how it could be done:
- To begin with, download the desired DJI app from their website.
- Then launch it and it might ask you to enable Installation from Unknown Sources.
- So enable the toggle next to it and then complete the installation process.
- Once done, launch that DJI app and check if it is working on your Android device or not.
FIX 3: Try Aloft
If the DJI app is not working along the expected lines, then you could give a shot at the Aloft app which works along similar lines. Aimed at Drone and Airspace Management, it might help you in managing your DJI drone till the official app is down. So install it onto your device [Play Store Link] and then check if it spells out success for you or not.
FIX 4: Use an Older Android Version
Going through various user reports, the issue seems to have stemmed right after users updated their devices to Android 12. And this could well be the culprit behind this bug. So if possible, try installing the DJI app on an older device, having an Android version lower than 12, and then see if it works in your favor or not.
With this, we round off the guide on how you could fix the issue of DJI GO, DJI GO 4, DJI Pilot, and DJI Fly apps not working on your Android device. As far as the official stance on this matter is concerned, the developers are aware of this issue, but they haven’t given out any ETA for the rollout of a fix. As and when that happens, we will update this guide accordingly. In the meantime, the aforementioned workarounds are your best bet.
