Netflix: This app isn’t compatible with your device anymore [Fixed]

In this guide, we will show you various methods to fix the This app isn’t compatible with your device anymore error on the Netflix Play Store page. When it comes to video streaming services, then one doesn’t have to look any further than Netflix to find one of the best in this domain. Beholding a truckload of content, both from third-party publishers and its own, ut has a rich collection of TV series, films, and content from a plentitude of other genres. Moreover, all its contents are Digital Rights Management protected.

Netflix This app isn't compatible with your device anymore

In simpler terms, this encrypts the contents and only the users who have the right key could decrypt it. If you are using your device without any modifications, then you wouldn’t have to get into all these technicalities. The issue begins to arise for custom ROM and rooted users as well as for those devices that have been shipped from China to another non-supported region. In all these scenarios, your device wouldn’t be Play Store/Play Protect certified which will result in your ability to get hold of these DRM-protected contents.

Netflix This app isn't compatible with your device anymore

When it comes to Netflix, there could be quite a few issues. For starters, the Widevine L1 certification will be degraded to L3 as a result of which you will only be able to stream contents in SD (480P) as opposed to Full HD (1080p). Then if your device already came with Netflix pre-installed, then you wouldn’t be able to update or access it via the Play Store as it will show the following error- This app isn’t compatible with your device anymore error. So is there a fix for this? Well, there do exist a couple of workarounds that might help you mitigate this problem. Let’s check them out.

Fix Netflix This app isn’t compatible with your device anymore

Netflix This app isn't compatible with your device anymore

Do note that there’s no universal fix as such. You will have to try out each of the below-mentioned workarounds and see which one works best in your favor. So with that in mind, let’s get started.

FIX 1: Sideload Netflix APK

Whenever you aren’t able to access any app via the Play Store, then sideloading it is the perfect route to take. And the same applies in this case as well. So download the Netflix APK file from a trusted third-party site, enable Installation from Unknown Sources (if asked) and then proceed ahead to install it just as you do so for any other app.

Netflix This app isn't compatible with your device anymore

Do note that you will have to take this manual route every time you wish to update the app. But that’s a small price to pay if it helps in resolving the This app isn’t compatible with your device anymore Netflix error.

FIX 2: Reinstall Netflix via ADB

Some users aren’t able to even sideload the app, let alone update it. The reason for that is their devices already came with Netflix installed. Since there is already an instance of the buggy Netflix present, the sideloading process isn’t able to proceed ahead. If we talk about Play Store, well still it shows the aforementioned error and hence users are left in a lurch.

Moreover, since it comes as a pre-installed app, the device will treat it as a system app hence you wouldn’t be able to uninstall it the normal way. This is where the ADB Commands will come in handy. So without any further delay, let’s put it to the test to resolve this issue. Given below are short and direct instructions, for a more comprehensive tutorial on the same, do check out our guide on How to Remove/Uninstall Bloatware Apps from Android via ADB.

  1. To begin with, download and extract Android SDK Platform Tools on your PC.
    install adb platform tools windows
  2. Then enable USB Debugging on your device and connect it to the PC via USB cable.
    Netflix This app isn't compatible with your device anymore
  3. After that, head over to the platform-tools folder, type in CMD in its address bar and hit Enter.
  4. It will launch Command Prompt. Type in the below command to open the Shell environment.
    adb shell

    Netflix This app isn't compatible with your device anymore

  5. If you’re executing this command for the first time, then you will get a prompt on your device, tap Allow.
  6. Now, execute the below ADB command to uninstall the Netflix app from your device:
    pm uninstall -k --user 0 com.netflix.mediaclient

    Netflix This app isn't compatible with your device anymore

  7. Once the app has been removed, sideload the latest version of Netflix APK and install it onto your device (see FIX 1).
  8. Now check if it fixes the Netflix This app isn’t compatible with your device anymore error.

FIX 3: Downgrade Netflix to an Old Version

A couple of months back, the Netflix app started showing the aforementioned error on Lenovo P11 and P12 series tablets. Upon further investigating the issue, we found that it was due to an underlying code change in the latest version of the app, and downgrading it to an earlier build did manage to resolve the issue. While it is mostly a cat and mouse game and not a permanent fix, even a permanent respite at this point in time was welcomed by the users. So let’s perform a downgrade and test out the results.

  1. To begin with, head over to Settings > Apps > See All Apps.
  2. Then select Netflix from the list and scroll to the end.
  3. Refer to its version number and note it down somewhere.
    Netflix This app isn't compatible with your device anymore
  4. Now if the app came pre-installed on your device, then use FIX 2 to uninstall it.
  5. The other set of users could directly do so via the Uninstall option.
    Netflix This app isn't compatible with your device anymore
  6. Once the app is removed, sideload an older version of it (see FIX 1).
  7. Now launch Netflix and check if it fixes the This app isn’t compatible with your device anymore error.

FIX 4: For Custom ROMs

If you are using a custom ROM, then there’s every possibility that the ROM’s developer hasn’t requested the Google Play Store for certification or that his certification request wasn’t approved. So what could the end-user do in such a case? Well, there are two different approaches- either revert to stock (which most of you wouldn’t want to do) or root your custom ROM.

Netflix This app isn't compatible with your device anymore

If you revert to stock firmware, the Netflix app will be up and running again. On the other hand, if you root your custom ROM, then you will be able to hide root from Netflix via Magisk Deny List, as explained in our next fix below. So take either of the two approaches and that should help you fix the This app isn’t compatible with your device anymore error in Netflix.

FIX 5: Hide Root from Netflix via Magisk

If your device is rooted, then none of the aforementioned methods would be able to come in handy. The first and only approach for a rooted device is to hide the root from Netflix and Google Play Services using Magisk’s Deny List. Along with that, your device should also pass the Safety Net. All this has been explained in this guide, do check it out: How to Hide Root from Apps via Magisk DenyList.

Netflix This app isn't compatible with your device anymore

That’s it. These were the five different methods to fix the This app isn’t compatible with your device anymore error on the Netflix Play Store page. Do let us know in the comments which one worked out for you. Likewise, all your queries are welcomed in the comments section below.

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