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Samsung Health app not working on Galaxy Watch 4: How to Fix

In this guide, we will make you aware of plausible methods to fix the issue of the Samsung Health app not working on the Galaxy Watch 4. The latest addition to the South Korean giant’s smartwatch lineup, the Watch 4 beholds quite a few nifty features. With WearOS as the underlying operating system, the watch comes with fitness tracking, body composition, blood pressure, ECG, step counting among others.

Samsung Health app not working on Galaxy Watch 4

To effectively manage these functionalities and keep a track of their data, you could make use of the Health app. However, it is proving to be easier said than done for many. A slew of complaints are lined up where users have voiced their concern that the app is crashing as soon as they launch it. Moreover, the watch face isn’t able to update the data related to heart rate, steps, and sleep.

Samsung Health app not working on Galaxy Watch 4

Along with that, the watch seems to stop the recording activity all of a sudden whenever the user gets a notification or a call. In a nutshell, the new update seems to have broken the entire UX and functional parameters of the app. On the good side though, some users have managed to find out a couple of workarounds that managed to fix the Samsung Health app not working issue on the Galaxy Watch 4. So without any further ado, let’s check them out.

How to Fix Samsung Health app not working on Galaxy Watch 4

Samsung Health app not working on Galaxy Watch 4

There exist two different workarounds that seem to be giving a variable degree of success to the end-users. Try them out and then check which one spells out success for you.

FIX 1: Restart Galaxy Watch 4

This fix comes with a cent-percent success rate but on the flip side, the relief is temporary. Upon restarting their smartwatch, users have said that they were able to rectify the underlying issue, but the time frame varied. For some, it lasted for around 3-4 hours whereas, for others, it was only for a few minutes. With that said, let’s still give it a try and check out the results:

  1. Swipe down from the watch face and tap on the Power icon
  2. Then select Turn off and wait for the process to complete.
  3. Now press and hold the Home button on your watch to restart it.
  4. If that doesn’t work out, then consider force-restarting your watch by pressing the Home and Back buttons for 7-8 seconds.
    Samsung Health app not working on Galaxy Watch 4
  5. Once your Galaxy Watch 4 boots up, check if the Samsung Health app is working or not.

FIX 2: Sideload Samsung Health app

Some users managed to rectify the issue by sideloading the latest version of the Health app and replacing it with the already installed one. Here’s how:

  1. To begin with, download the latest version of the Health App from a trusted site of your choice.
  2. Then install it onto your watch via ADB Debugging and the Wear Installer app.
    Samsung Health app not working on Galaxy Watch 4
  3. Since the app’s Play Store version is already installed, an update screen will pop up.
  4. So reply in the affirmative to replace Play Store’s Health app with the sideloaded one.
  5. Now check if it fixes the issue of the Samsung Health app not working with on Galaxy Watch 4.

FIX 3: Reset Galaxy Watch 4

For a bunch of users, they had to take the nuclear route of resetting their watch to the factory default state. Do not that doing so will wipe off all the data from your watch. So take a backup beforehand and then proceed with the below steps:

  1. Tap on the Settings icon on your watch.
  2. Then go to General and tap on Reset.
  3. Finally, tap Reset in the confirmation dialog.
    Samsung Health app not working on Galaxy Watch 4

Once done, set up your watch from scratch and then check if the issue has been fixed or not. NOTE: After formatting, some users retried the second fix of sideloading the Health app. So you may give it a shot as well and check the results.

Concluding Remarks

So with this, we round off the guide on how you could fix the issue of the Samsung Health app not working on the Galaxy Watch 4. We have listed 3(+1) fixes for the same. Do let us know in the comments which one worked out in your favor.

As far as the official stance on this matter is concerned, Samsung is yet to even acknowledge this issue, let alone give us an ETA for the rollout of a fix. As and when any of these two things happen, we will update this guide accordingly. In the meantime, the aforementioned workarounds are your best bet.

  • Jonathan

    I had this issue.
    Got my watch yesterday. Health app worked in the beginning, but then I updated the watch to latest sw. Then health app on the watch did not start up at all. Just black screen and back to menu.

    My solution:
    When I installed Google Fit on the watch (I also have it on my phone), Samsung health app started working as well…
    Very strange – but it worked and it works today as well.