Home > Tips and Tricks

Cannot Sync Ledger Wallet with Polkadot account: How to Fix

In this guide, we will show you a nifty workaround that might help you fix the issue of being unable to sync Ledger Wallet with your Polkadot account. Ledger is a hardware wallet technology that provides a high level of security for crypto assets whereas Polkadot is a blockchain platform and cryptocurrency which allows blockchains to exchange messages and perform transactions. However, as of late, both aren’t on the same page.

Cannot Sync Ledger Wallet with Polkadot

Numerous users have voiced their concern that they are unable to sync their Ledger Wallet with their Polkadot account. Whenever they try to do so, they are instead stuck on the ‘internal process error 134’ or at the sync loading screen with no way out, across both the desktop and mobile apps.

Cannot Sync Ledger Wallet with Polkadot

As far as the culprit is concerned, it could be attributed to the backend migration process that is being carried out by Ledger. With that said, there does exist a workaround that should help you mitigate this issue. So without further ado, let’s check it out.

Fix Cannot Sync Ledger Wallet with Polkadot account

Cannot Sync Ledger Wallet with Polkadot

As of now, the only workaround that is spelling out success for the users involves connecting your Ledger Nano to the Polkadot staking dashboard from where you could easily view and manage your accounts. So try out this tweak and check if it fixes the issue of being unable to sync Ledger Wallet with your Polkadot account.

As far as the official stance on this matter is concerned, the developers are aware of this issue, but they haven’t given out any ETA for the rollout of a fix. As and when that happens, we will update this guide accordingly. In the meantime, the aforementioned workarounds are your best bet.


Share: