In this guide, we will help you fix the issue of Norton 360 not working in macOS Big Sur. When it comes to large-scale professional workspaces, the built-in antivirus protection provided by the OS might not be sufficient. As a result, users generally lookout for third-party software, and in that, the offering from Norton is among the most popular names in this domain. Beholding all the important features such as the Real-time Threat Protection, Password Manager, and Firewall, its rise to fame is no hidden secret.
Unfortunately, many Mac users aren’t able to make full use of these features. Many users are not even able to access the app in the first place. One simple fix in this regard is usually to uninstall and then re-install the concerned app. However, that fix doesn’t seem to work here. This is because macOS users are not able to uninstall the Norton 360 App from their PC. Even if some of them are able to complete the uninstallation, they aren’t able to re-install the app.
The issue seems to have first appeared with macOS v10.15.7. However, it has since been carried over to v11.5.2 and even the latest macOS 11.6 as well. While no doubt it is quite an infuriating issue, there does exist an ‘official’ fix that seems to have worked for the concerned users. So without further ado, let’s check out the method to fix the issue of Norton 360 not working in macOS Big Sur. Follow along.
How to Fix Norton 360 Not Working in macOS Big Sur
To carry out this task, we will be uninstalling the Norton 360 app from your PC using the official RemoveNortonMacFiles tool. As opposed to the native uninstallation method, this goes a step ahead and deletes every trace of the Norton app’s files from your PC.
As a result, you will then be able to easily re-install the latest build, without the old app files conflicting during the process (something that initially lead to this issue in the first place). So with that in mind, let’s get started with the steps to fix the issue of Norton 360 not working in macOS Big Sur.
Instruction Steps
- To begin with, download the not able to file.
- Once the file has been downloaded, go to that folder
- Now control-click the file.
- Click on > . Now, if you haven’t yet uninstalled Norton from your PC, then proceed ahead to the next step. However, if you have already uninstalled it, then directly jump over to STEP 10.
- Now open the Applications folder in Finder. Select the Norton app, and drag and drop it to the .
- Mac will now verify the admin account. So type in your password in the prompt that appears and click OK.
- Now hit Uninstall in the Norton installer window that appears.
- If you get a prompt, type in your password and click .
- Once the uninstallation is complete, run the RemoveNortonMacFiles.command file in Terminal again.
- Now type in your admin password in the Terminal window and hit Enter.
- Let’s now remove all the Norton files and folders, so press 1 and hit Enter.
- Once the RemoveNortonMacFiles tool has removed all the Norton files, go to the Terminal Window, type y, and hit Enter. Your Mac will now restart and that’s it, the issue stands rectified.
So with this, we round off the guide on how to fix the issue of Norton 360 not working in macOS Big Sur. All your queries are welcomed in the comments section below.
