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iPassword App Not Working | How to Recover your Passwords

In this guide, we will be sharing two handy methods to recover your passwords from the iPassword app that is not working after the iOS 14.5 update. Password Manager apps have become an absolute necessity for a lot of users. There is a plethora of sites and services and other frameworks where we need to log in via our credentials. However, manually keeping a track of all these passwords is a tough nut to crack.

This is where a password manager app comes in handy. While there’s always a risk of the app not working and hence the users not able to access their saved passwords, but that is usually rare and mostly with newcomers. So an app that is usually a decade old shouldn’t lead to any issues, right? Well, unfortunately, that’s not always the case. The popular iPassword app is now refusing to open on Apple devices running iOS 14.5 and later versions.

ipassword recover password issue ios 14.5

Rather it is displaying the following error message: The developer of this app needs to update it to work with this version of iOS. We were able to verify the same and the app hasn’t been updated since April 2020. As a result, users aren’t able to access any of their saved passwords, some dating back to 8-10 years. What is even more concerning is the fact that, at the time of writing, users have said that the app is no longer available on the App Store!  

Well, the issue is no doubt quite infuriating and concerning in equal measures, to say the least. With that said, there’s a slight ray of hope as I was able to find out two workarounds that have known to spell out success for a lot of users across the Apple Forums. So without further ado, let’s check out the methods to recover your passwords from the iPassword app that is not working after the iOS 14.5 update.

iPassword App Not Working | How to Recover your Passwords

Given here are two different methods to carry out the aforementioned task. You may try out the one that meets your requirement.

iPassword App Not Working How to Recover your Passwords

Method 1: Recover Passwords from iPassword App using iMazing

  1. To begin with, you will need to have a second Apple Device (iPhone or iPad) that is running an iOS build lower than iOS/iPadOS 14.5.
  2. Make sure that you are signed in with the same Apple ID on both the new and old devices.
  3. Now go to the old device’s App Store and download the iPassword app. For some strange reason, it would be named something like Password Manager.
  4. After this, download the free version of iMazing.
    recover ipassword ios app passwords using imazing
  5. Now use this app to extract the iPassword Manager’s application data from your new phone.
  6. Once that is done, transfer the data to your old iPhone that the working iPassword app.
  7. You would now have to export the password via Email (that is the only option that it provides).
  8. If you don’t wish to take the email route, then you also transfer the passwords to the Notes App via copy and paste and then airdrop these notes to your Mac.
  9. After that, copy and paste the notes from your PC to a new Password Manager on your iPhone. And that’s it, your task stands complete.

So this was the first method to recover your passwords from the iPassword app which isn’t working after the iOS 14.5 update. Let’s turn our attention towards the next one.

Recover Passwords from iPassword App via Blank Backup Trick

This trick is only applicable if you have already had a backup somewhere and you know the current vault password. If that’s well and good, then proceed with the below steps

  1. First off, download the Password Manager app and set up the vault with the same password.
  2. Now create a backup to DropBox, which as of now, would be blank.
  3. Head over to DropBox and navigate to Apps/iPassword+/. Here you should find your newly created blank backup.
  4. Find your original iPassword backup and replace it with the blank one.
  5. Now open the Password Manager app, go to Settings and select the option to restore the backup from DropBox.
  6. For the first time, it will restore a blank backup. Not an issue. As soon as the restoration is complete, close the app.
  7. Again launch the app and restore the backup from DropBox.
  8. This time it will pick up the iPassword backup and all your passwords will be populated inside the app.

So with this, we round off the guide on how to recover your passwords from the iPassword app which isn’t working after the iOS 14.5 update. We have shared two different methods for the same and would update the guide with more as soon as we get hold of the same. In the meantime, if you know of any other workaround, do let us know in the comments section below.

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  • If you made a backup from iPassword before IOS 14.5 then I have the simple solution.
    The app Password Manager mentioned in the instructions above is the key, not iMazing or a second phone. Search the App store for iPassword and you will find Password Manager that looks exactly the same as the old iPassword except for a gold outer ring instead of all Silver like the original. It even installs as iPassword on the phone. Everything about Password Manager is iPassword.
    If you performed a backup while you had the old iPassword you can simply restore it. I opened Password Manager and set the same password for as the old one (not sure if this makes a difference) then connected to iTunes on my laptop with a cord and followed the in app instructions to perform a backup and restore option via iTunes for a restore. Everything was back in an instant.
    So I didn’t use iMazing which I just happened to buy a license for 7 months earlier, but maybe it would help extract the database from within an iTunes backup if you didn’t make one with the old iPassword previously. Good luck.

  • If you made a backup from iPassword before IOS 14.5 then I have the simple solution.
    The app Password Manager mentioned in the instructions above is the key, not iMazing or a second phone. Search the App store for iPassword and you will find Password Manager that looks exactly the same as the old iPassword except for a gold outer ring instead of all Silver like the original. It even installs as iPassword on the phone. Everything about Password Manager is iPassword.
    If you performed a backup while you had the old iPassword you can simply restore it. I opened Password Manager and set the same password for as the old one (not sure if this makes a difference) then connected to iTunes on my laptop with a cord and followed the in app instructions to perform a backup and restore option via iTunes for a restore. Everything was back in an instant.
    So I didn’t use iMazing which I just happened to buy a license for 7 months earlier, but maybe it would help extract the database from within an iTunes backup if you didn’t make one with the old iPassword previously. Good luck.

  • Ahmir ud Deen

    Hi Sadique, I have recently had this problem and am currently panicking because I seem to have lost my access to passwords.
    I tried your suggested approach with iMazing but need some help. Would it be possible to get some further advice on how to get back access to my password info?

    Thanks,
    Ahmir

  • Joseph Wiesenfeld

    Well the whole first idea of imazing definitely doesn’t work. Because in order to extract the app data, they have to back up your entire phone to the PC or Mac. (nevermind that takes over 8 hours to complete.) But once the backup is almost complete,it stops and they start showing the items that they can’t back up. Presumably the passwords that are stuck now. So I can’t even get to the part of extracting the ipassword app data and retrieving my passwords.