Home > Samsung

Galaxy S23 Ultra UK OEM Unlock Missing: How to Fix

In this guide, we will show you how to fix the issue of the OEM Unlock option missing from the Samsung Galaxy S23 Ultra UK region. Unlocking the bootloader opens the floodgates to welcoming abode tons of mods and tweaks onto your device. In this regard, most OEMs follow a straightaway process of carrying out this process- booting to Fastboot and executing a single line of command. However, when it comes to Samsung, it has over-complicated the matters.

Not only does it follow an entirely different way of unlocking the bootloader, it has gone ahead and even hidden this feature from some devices. The perfect example of the same is the OEM Unlock option missing from the Samsung Galaxy S23 Ultra SM-S918B/DS UK region. Since this is the first prerequisite for unlocking the bootloader, its unavailability has made the entire process futile. Fortunately, there does exist a method through which you could address this concern. So without further ado, let’s check it out.

Fix Galaxy S23 Ultra UK OEM Unlock Missing

Galaxy S23 Ultra UK OEM Unlock Missing

In order to rectify this issue, you just need to send an email to [email protected] with the following information:

Order Number - XXXXX
IMEI1 - XXXXX
IMEI2 - XXXXX
SN - XXXXX
Screenshot of OEM unlock missing from Developer Settings [Optional]

The complete email could be along the following lines [use it as a reference and make the changes accordingly]:

Dear Sir/Madam,

I hope this email finds you well. I am reaching out to address an issue I am encountering with the S23U model I purchased directly from Samsung. Despite my previous attempts to contact your support team, it seems that my concern has not been adequately addressed.

I want to emphasize that I bought the aforementioned phone outright, and I possess the order number ( XXXXX ) to verify this. However, I am currently facing an issue where the KnoxGuard is active and the OEM lock is enabled on my device (please refer to the attached image labeled "001").

As per Samsung's own documentation on KnoxGuard, this should not be the case for my device. Specifically, it should either not be present at all or should be in the 'Complete' stage. This is because I made a full purchase without any outstanding payments (please see attached image labeled "002").

I am writing to kindly request your assistance in rectifying this matter and removing the KnoxGuard and OEM lock from my device. Here are my details for your reference:

Order Number - XXXXX

IMEI1 - XXXXX

IMEI2 - XXXXX

SN - XXXXX

Your assistance in resolving this issue would be greatly appreciated.
Thank you for your time and consideration.

Sincerely,
<Your Name>

In most cases, you will get a response but in some instances, that might not even happen but you will get the OEM option unlocked. So getting a response is usually not a parameter, just wait for a few days and check out the results. Once you get that toggle, enable it right away and then proceed ahead with the guide to unlock the bootloader [understanding all the risks involved beforehand].

Galaxy S23 Ultra UK OEM Unlock Missing

So on that note, we round off this guide on how to fix the issue of the OEM Unlock option missing from the Samsung Galaxy S23 Ultra UK region. If you have any queries concerning the aforementioned steps, do let us know in the comments. We will get back to you with a solution at the earliest.


Share: