In this guide, we will show you the steps to mitigate the issue of ‘Next’ & ‘Previous’ [Up and Down] arrows missing in Outlook Web. This personal information manager web app from Redmond giant beholds a plethora of useful features up its sleeves. These include the likes of web-based email client, a calendar tool, a contact manager, and a task manager. Apart from that, there are some nifty integration as well, such as Skype on the web. However, in spite of all the goodies attached, it isn’t free from its fair share of issues either.
As of now, various users have voiced their concern that the Next’ & ‘Previous’ [Up and Down] arrows are missing from the Outlook Web. For the unaware, you could use these arrows to access your next and previous emails in just a single click. However, that is no longer possible now and users have to go back to their inbox to access those emails.
This is proving to be of great inconvenience and is leading to value time being lost as well. Moreover, the issue only started happening after Outlook welcomed its web’s new layout, which includes the new options ribbon. So is there a way out? Well, there does exist a nifty workaround that might come in handy. Without any further ado, let’s check it out.
Outlook Web Next & Previous [Up and Down] arrows missing [Fixed]
In order to resolve this issue, you could make use of a nifty shortcut key combination that is embedded directly into Outlook Web.
Windows: Ctrl + . [Press and hold "Control" and "Period" shortcut keys together] macOS: Command + . [Press and hold "Command" and "Period" shortcut keys together]
That’s it. As of now, this is the sole workaround that shall help you bypass the issue of ‘Next’ & ‘Previous’ [Up and Down] arrows missing in Outlook Web. As far as the official stance on this matter is concerned, the developers are aware of this issue, but they haven’t given out any ETA for the rollout of a fix. As and when that happens, we will update this guide accordingly. In the meantime, the aforementioned workarounds are your best bet.
