In this guide, we will be discussing the Diablo Immortal’s ‘Your device isn’t compatible with this version’ error on the Play Store. This massively multiplayer online action role-playing game has just made its way over to Android, iOS, and Windows platforms. Incorporating the destructible environments of Diablo 3 and the sombre style of Diablo 2, you will find instances of both these games as well as its USP of isometric graphic style. However, it has only been a few days since its launch and it is already in the news for all the wrong reasons.
Various users have voiced their concern that they are getting the ‘Your device isn’t compatible with this version’ error on the Play Store while trying to download Diablo Immortal. As a result of which, they aren’t able to get their hands on this popular title, and even sideloading the APK file doesn’t seem to do any good either. The affected users have verified that their device does qualify all the listed requirements but are still getting bugged with this issue. So how to fix this error? Let’s check it out.
Diablo Immortal Your device isn’t compatible with this version [Play Store]
Most of the affected users are having a Samsung device [and a few ones with Xiaomi]. But why has only this OEM been singled out? Well, it is because of the fact that the developers have temporarily paused the ability to download the game on Samsung devices that comes with the Exynos chipset. In this regard, the following devices seem to have been affected-
Galaxy A12 Galaxy A13 Galaxy A21s Galaxy A51 5G Galaxy A Quantum Galaxy S10e Galaxy S10 Galaxy S10+ Galaxy S10 5G Galaxy Note10 Galaxy Note10 5G Galaxy Note10+ Galaxy Note10+ 5G Galaxy F12 Galaxy F62 Galaxy M12 Galaxy M13 Galaxy M62 Galaxy XCover 5
At the time of writing, the developers are aware of Diablo Immortal’s ‘Your device isn’t compatible with this version’ error on the Play Store. However, they haven’t given out any ETA for the rollout of a fix. As and when that happens, we will update this guide accordingly.
In the meantime, there does exist a workaround to bypass this limitation, but there’s quite a lot of technicality involved. Still, for the interested lot, you will have to unlock the device’s bootloader, root it and then spoof the device’s fingerprint to a non-Samsung device. Diablo Immortal will no longer be able to identify that you own a Samsung device and you could easily download it from the Play Store.
