In this guide, we will show you the steps to fix the issue of being unable to sync Zwift with the Garmin Connect app. This online cycling training program allows you to interact, train, and compete with the rest of the users in a virtual world. It also gives you the option to join organized group rides, races, or workouts with other users.
Likewise, you could also sync your progress with your smartwatch and kee. track on various stats. However, as of now, it is proving to be easier said than done. Numerous users have voiced their concern that they are unable to sync Zwift with their Garmin Connect app. As a result of this, they are unable to get hold of their training, cycling, and health-related stats.
As far as the culprit for this bug is concerned, it could be attributed to the server maintenance work that Zwift recently carried out as the bug came to light during this phase itself. If you are also currently getting bugged with this issue, then this guide will make you aware of a nifty workaround to resolve it. Follow along.
Fix Cannot sync Zwift with the Garmin Connect app
Since the automated backup and sync is not working along the expected lines, you will have to take the manual route to get this job done. Here’s how:
- Head over to the Garmin Connect site and log in to your account.
- Then go to Menu > Activities and click “Import” in the top-right corner.
- Now select “Choose File”, browse to your ride’s .fit file, and select it.
If you are on Windows, then you could access it from Document/Zwift/Activities
- Finally, click on the “Upload activities from file” to load the file over to Garmin’s servers.
- The data will now be synced with your watch and the issue stands rectified.
That’s it. These were the steps to fix the issue of being unable to sync Zwift with the Garmin Connect app. As far as the official stance on this matter is concerned, the developers are yet to acknowledge this issue, let alone give out any ETA for the rollout of a fix. As and when any of these two things happen, we will update this guide accordingly. In the meantime, the aforementioned workaround is your best bet.
