A leaked report on Reddit suggests that T-Mobile is planning to automatically migrate customers from older plans to a newer Go5G equivalent plan. This forced plan migration will automatically translate to your increase in billing, however, according to the company, “We are not raising the price of any of our plans; we are moving you to a newer plan with more benefits at a different cost.” Like, seriously!
On a serious note, here’s a table signifying which plans are affected and the plans to which those users will be migrated:
Current Plan | Plan After Migration |
---|---|
Simple Choice / Select Choice | Either Essentials Select or Magenta |
Magenta | Go5G |
Magenta 55+ | Go5G 55+ |
ONE | Go5G |
Simple Choice Business | Business Unlimited Advanced |
As far as the rate plan that customers are moved to is concerned, it will vary depending on which plan they are coming from. There could be some instances of customers seeing a price price rise as high as $120 per month on accounts with 12 lines. Moreover, as of now, it might be testing this migration of a subset of users and those who are affected will be notified of the same via email or SMS.
Fortunately, there does exist some light at the end of the tunnel as T-Mobile has given you the option to opt out of its forced migration plans on October 17th. So you could either wait till that time frame and if you are part of this migration, then get in touch with them or simply get this job done right away. In either of the scenarios, here’s what you need to do:
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How to Opt Out of Forced T-Mobile Migration Plans
There are quite a few ways via which you could get in touch with the T-Mobile Support Team and notify them that you wish to opt out of this migration. Let’s check out all these methods:
T-Force
T-Mobile’s Support on Twitter and Facebook are commonly referred to as T-Force. You can get in touch with them by sending a DM on Twitter or by sending a message on Facebook.
T-Mobile App
You could also use the official T-Mobile app’s Chat feature to get this job done. Simply launch the app, sign in, and then tap on the chat icon on the top-right. Now just let them know about your migration plans.
Call Support
You can also get in touch with them via their phone support on this number: 1-800-937-8997.
That’s it. These were the various methods through which you could opt out of forced T-Mobile migrations plans. If you have any queries concerning the aforementioned steps, do let us know in the comments. We will get back to you with a solution at the earliest.