Cannot Install the HWiNFO Driver in Windows 11: How to Fix

Sadique Hassan•Updated Sep 15, 2023

In this guide, we will show you various methods to fix the issue of being unable to install the HWiNFO Driver in Windows 11. The HWiNFO.sys is a system driver package that allows the software on your PC to get hold of detailed and comprehensive information regarding numerous hardware components. This gives a blueprint to the OS so that it can then act accordingly.

However, with the latest Windows 11 update KB5028254, users are unable to install the HWiNFO Driver. Truth be told, this isn’t just a one-off incident. We have seen reports of these issues over the past few years as well, but now it has gathered the attention of the masses because it has affected a larger audience base.

Table of Contents

Fix Cannot Install the HWiNFO Driver in Windows 11

It is recommended that you try out each of the below-mentioned workarounds and then see which one spells out success. So with that in mind, let’s get started.

FIX 1: Turn off Memory Integrity

First off, you should temporarily turn off the Memory Integrity and then try to install the drivers. Here’s how it could be done:

Open Windows Security from the Start Menu.
Then go to ‘Device security’ and click on ‘Core isolation details’.
Now turn off the toggle next to ‘Memory integrity’.
Then restart your PC and check out the result
Also, re-enable Memory integrity in a similar manner.

FIX 2: Use SFC and DISM Scans

System File Checker and Deployment Image Servicing and Management are two command-line utility tools that scan for corrupt Windows files and then replace them with their working counterpart.

The major difference between the two is whereas the SFC replaces the corrupt files with the working ones from the cached directory on your PC, DISM does so by downloading the working files from the online Microsoft servers. And as of now, we will be making use of both these tools to fix the issue of Power Troubleshooter missing in Windows 11.

Right-click on the Start Menu and select Windows Terminal (Admin).
Then click on the down arrow present next to the new tab icon and select Command Prompt from the list.
Once the CMD window is opened, copy-paste the below command to open the SFC Tool:
```
sfc /scannow
```
Once the SFC Scanning is complete, it’s time to use the DISM Tool. So copy-paste the below command:
```
DISM /Online /Cleanup-Image /RestoreHealth
```
Once DISM finishes the scanning, restart your PC and check the results.

FIX 3: Disable Driver Signature Enforcement

It could be the case that the drivers are incorrectly signed or even that the signing was not completed before it got released. In such cases, Windows will straightaway prevent you from installing such drivers. To bypass it, you should consider temporarily disabling the driver signature check from Windows. Here’s how it could be done:

Bring up the Power menu, keep on pressing the Shift button and click Restart.
Your PC will now boot to the Windows Recovery Environment. So click on the Troubleshoot option.
After that, click on the Advanced options.
Then select Startup Settings (after this, on some PC, you might need to click on the Restart button situated at the bottom right).
Now press the 7 or F7 (or Fn+F7 on some PCs) key. Your Windows 10/11 PC will now boot with the Driver Signature Verification disabled.
Check if you are able to install the HWiNFO Driver on your Windows 11 PC.

FIX 4: Reinstall HWiNFO Driver

It might be the case of the drivers getting corrupted. So to rectify it, you’ll have to uninstall them [and delete all its leftover registry files, if any] and then reinstall its fresh build from scratch. Here’s how it could be done:

Launch HWiNFO64 and click on ‘Settings’.

Then go to Driver Management and click Remove.

Now open Registry Editor and go to the below location:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services

If you find any file related to HWiNFO64, then simply delete it.

Now restart your PC. Then download the HWiNFO64 software from here.

Launch it and check if you can install the HWiNFO Driver on your Windows 11 PC.

FIX 5: Perform a System Restore

Since the Windows 11 update KB5028254 is proving to be the culprit for many, therefore you should consider rolling back your PC to its earlier stage. Here’s how it could be done: [take a backup beforehand]

Head over to Settings > System > About > System Protection.
Then click on the System Restore button.
Windows will now bring up the backup under the Recommended Restore section. This is the backup that it finds most suitable according to your PC’s current condition.
If you are satisfied with it, enable the Recommended Restore option and hit Next.
However, if you wish to select any other custom backup, then select Choose a Different Restore point and click Next.
Now select the desired custom restore point and hit Next.
Windows will now bring up the finalized screen showing all your selections.
You may click on the Scan for Affected program option and get a list of all the programs that would be uninstalled/re-installed after this restore.
If everything is as per your requirement, hit the Finish button and wait for the restore to complete.
Once done, your PC will automatically boot to that system restore. Now check if it rectifies the issue.

That’s it. These were the various methods that should fix the issue of being unable to install the HWiNFO Driver in Windows 11. If you have any queries concerning the aforementioned steps, do let us know in the comments. We will get back to you with a solution at the earliest.

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