In this guide, we will show you various methods to fix the “This device will be locked in 24 hours” error in Samsung. Numerous users have reported that they are getting either of the two error messages on their devices:
“This device will be locked in 24 hours as it has been reported lost, stolen, or undelivered by the purchaser. You should contact the seller to resolve this matter”. OR “This device will be locked in 24 hours as it is linked to an incompatible trade-in order from www.samsung.com. Complete your trade-in order (by returning your old handset) to continue using this device”.
It goes without saying that both these messages signify that the device has been illegally bought or traded in. However, the users have “said” that isn’t the case as they have legitimately purchased their device and have all the required documents to prove the same. So if you are also facing the same issue, then this guide will help you out. Follow along.
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Fix Samsung “This device will be locked in 24 hours”
It is recommended that you try out each of the below-mentioned workarounds and then see which one spells out success. So with that in mind, let’s get started.
FIX 1: Check IMEI Blacklist Possibility
This could be a case of full MDM device profile locking or Samsung using Knox Guard. So before moving ahead, please make sure that your IMEI is not blacklisted and is a genuine one. If your IMEI is blacklisted, then unfortunately you’re out of luck and none of the below fixes will work in your case.
FIX 2: It might be a false alert
There have been numerous instances in the past wherein users have gotten the aforementioned error message- at the same time, something along the lines of Samsung testing a broadcast message. So before moving ahead, please get in touch with the Samsung support team and verify if that is the case, If that is indeed the case, then ask for the time frame before this error message goes away. However, if there’s nothing from the OEM’s end, then proceed ahead with our next fix.
FIX 3: Contact Samsung for Trade-In Issues
If you are getting the “linked to an incompatible trade-in order from www.samsung.com” error message, then your best bet is to contact Samsung and then explain your entire ordeal. There’s every chance of your package being authorized. You might as well receive a response along the following lines: “We have received your Trade-in device. No further action is required from you at this point and we’ll send you another email once your device(s) have been processed”.
FIX 4: Flash a Custom ROM
If you are using a legitimate device and are still unable to resolve this issue, then you could try flashing a custom ROM. Some users were able to bypass the “This device will be locked in 24 hours” error after flashing the LineageOS 20 on their Samsung device. However, doing so requires an unlocked bootloader, which will trip Knox and the warranty might get nullified. If that’s well and good, then you could check out this guide for reference purposes.
That’s it. These were the various methods to fix the “This device will be locked in 24 hours” error in Samsung. If you have any queries concerning the aforementioned steps, do let us know in the comments. We will get back to you with a solution at the earliest.
