In this guide, we will show you the steps to fix the issue of being unable to access the Internal Storage after the One UI 5.0 update. Samsung has recently rolled out the fifth iteration of is OS. Based on Android 13, there is a slew of intriguing features that you are likely to welcome onto your device. On the flip side though, a few bugs and issues have also managed to creep it.
As of now, numerous users have voiced their concern that they are unable to access the Internal Storage on their Samsung devices after installing the One UI 5.0 update. Moreover, the total internal storage space, as well as the space consumed, are both showing 0 bytes. Out of all the issues that we have covered, is without a shadow of a doubt the most concerning one. Fortunately, there exists a nifty workaround that should help you rectify this bug. So without further ado, let’s check it out.
Fix Cannot Access Internal Storage after One UI 5 update [Fix]
Samsung seems to have messed up big time in releasing the Android 13 update as it has unintentionally removed the device access for the Media Storage system app. As a result of this, it isn’t able to read the contents stored in the internal storage and hence is showing KB of total space consumed. So to rectify it, you will just have to grant the special app access to Media Storage. Here’s how it could be done:
- Head over to Settings > Apps and tap on the overflow icon situated at the top right.
- Then select Show System Apps and select Media Storage from the list of apps.
- Now go to its Permission section, select Storage, and choose Allow. That’s it.
This should fix the issue of being unable to access the Internal Storage after the One UI 5.0 update. If you have any queries concerning the aforementioned steps, do let us know in the comments. We will get back to you with a solution at the earliest.
Om Singh
Media storage not found in app…
Storage showing 0B after android 13 and One UI update in Samsung S10 lite..kindly share perfect solution