In this guide, we will show you the steps to fix the issue of Secure Folder Crashing on Samsung. Protected by the Knox security platform, Secure Folder allows you to keep all your data [photos, videos, files, apps] in an encrypted format so that malicious third-party apps and services aren’t able to access it or decrypt it on the go.
Likewise, you also have the option to add a passcode or biometric lock to this folder. While it definitely checkmarks all the prerequisites from the security point of view, the same cannot be said from the ease of usage perspective. This is because, in the past couple of weeks, numerous users have voiced their concern that the Secure Folder frequently crashes on their Samsung devices.
When they open the folder, it asks for the usual PIN/password, but after that, it tends to crash and force close straight away. The issue first came to light after the latest update version and is bugging the users ever since. If you are also in the same boat, then this guide will make you aware of a nifty workaround that should rectify this issue. So without further ado, let’s check it out.
Fix Samsung Secure Folder Crashing
The culprit behind this issue is the latest Secure Folder update. So to rectify the issue, you will have to downgrade the app to its earlier stable version. To do so, launch Play Store and search Secure Folder. Then tap on Uninstall > OK in the confirmation prompt [don’t worry, being a system app, it wouldn’t be uninstalled, it will just be roll backed to its earlier version].
That’s it. As of now, this is the only workaround that should help you fix the issue of Secure Folder Crashing on Samsung. As far as the official stance on this matter is concerned, the developers are aware of this issue, but they haven’t given out any ETA for the rollout of a fix. As and when that happens, we will update this guide accordingly. In the meantime, the aforementioned workarounds are your best bet.
