In this guide, we will show you the steps to fix the issue of SMS Backup & Restore not working on Android 14. When it comes to restoring messages and call logs, then you could use Google’s cloud sync, and Samsung’s Smart Switch, among others. However, there have been many instances wherein these processes tend to fail, thereby leaving users with no record of their previous SMS and call records.
As a result, some users look for third-party alternatives, among which, the SMS Backup & Restore app is probably the best in this domain. However, even this app seems to have hit a roadblock with the fourteenth iteration of the OS. Numerous users have voiced their concern that SMS Backup & Restore is not working along the expected lines on their devices running the latest Android 14. If you are also in the same boat, then this guide will help you out. Follow along.
Fix SMS Backup & Restore not working on Android 14
- Download and install a text editor app like Notepad++ on your PC.
- Then open the backup XML file via Notepad++.
- Now bring up the Find/Search box and search the below query:
sub_id
- They would have a value of -1. So change them to 1 [see note below].
- Once done, save the changes. You may now restore that XML file without any issues.
NOTE: On some devices, most of the sub_id value would be 1, so in that case, you’ll have to change it to -1, save it, and then restore it.
That’s it. These were the steps to fix the issue of SMS Backup & Restore not working on Android 14. As far as the official stance on this matter is concerned, the developers are aware of this issue, but they haven’t given out any ETA for the rollout of a fix. As and when that happens, we will update this guide accordingly. In the meantime, the aforementioned workarounds are your best bet.
