Home > Tips and Tricks

Screen Timeout have been turned off by your administrator [Fix]

In this guide, we will show you a nifty workaround to rectify the issue wherein you cannot extend the Screen Timeout options because they “have been turned off by your administrator”. The basic premise on which the concept of multiple profiles is based is that you could create separate individual profiles with an entirely separate ecosystem and the settings of one profile wouldn’t interact with that of the other.

However, all that seems to have gone out for a toss when it comes to Samsung. If you or your administrator create a work profile, then some of its settings will interfere with your personal profile as well. The perfect example of the same is Screen Timeout wherein you will only get to choose between 15 seconds, 30 seconds, and 1 minute. This is because the rest of the Screen Timeout options “have been turned off by your administrator”.

Just to reiterate, we are not talking about the work profile here, rather it’s the personal profile that is facing the repercussions of the restrictions imposed on its counterpart. So is there a way out? Well, one obvious workaround is to delete your work profile, however, that wouldn’t be the most viable or feasible approach for many. So keeping that fix aside, let’s make you aware of another nifty workaround that should help you mitigate this issue. Follow along. 

Fix Screen Timeout have been turned off by your administrator

Screen Timeout have been turned off by your administrator

  1. To begin with, download and extract Android SDK Platform Tools on your PC.
  2. Then go to Screen Timeout on your device and note down the current value.
    Screen Timeout have been turned off by your administrator
  3. After that, enable USB Debugging on your device and connect it to PC via USB.
    Screen Timeout have been turned off by your administrator
  4. Now type in the below command to open the Shell environment
    adb shell
  5. Then execute the below command to get the current Screen Timeout value.
    Screen Timeout have been turned off by your administrator
  6. Verify from Step 2 if this value is being shown in seconds or milliseconds.
  7. In my case, it’s being shown in milliseconds, so we will use that only in the commands.
  8. Now decide the new screen timeout value that you need to add.
  9. If you want to add the time in seconds, then multiply it by 1000 to get that value in milliseconds.
  10. Or to add the time in minutes, just multiply it by 60000 to get that value in milliseconds.
  11. Finally, execute the below command [replace milliseconds accordingly]
    settings put system screen_off_timeout milliseconds
  12. For example, if you want to add the screen time-out duration of 60 minutes [60 x 60000= 3600000], then the above command will transform to:
    settings put system screen_off_timeout 3600000
  13. Your device will now have the timeout limit set to 1 hour, although it will not be visible under the Screen timeout section.
  14. Rather you will notice that none of the values from the list are selected, which signifies that a new value has been added and selected, signifying that our task stands complete.

That’s it. These were the steps to fix the issue wherein you cannot extend the Screen Timeout options because they “have been turned off by your administrator”. If you have any queries concerning the aforementioned steps, do let us know in the comments. We will get back to you with a solution at the earliest.


Share: