In this guide, we will show you a couple of workarounds that shall help you fix the Roku Channel Bug wherein the video is still stuck on the commercial but the audio starts for the TV show. When it comes to digital media players, then Roku is quite a popular name in this domain. Some even attribute it for bringing the revolution of offering OTT content in small set-top boxes.
Apart from that, it also has its own TV and channel, although the latter is going through a rough patch as of late. Various users have voiced their concern that the Roku Channel video gets still stuck on the commercial whereas the audio starts for the designated TV show. Then after waiting for around 3-4 minutes, it goes back to the main Roku channel or to the information screen for that show.
In this regard, users have already tried the basic workarounds of restarting the device, updating the OS to the latest version, and even factory resetting the device, but to no avail. If you are also currently getting bugged with this issue of Roku Channel Video being stuck on commercial whereas the audio of the show starts playing, then this guide shall help you out. Follow along for the fixes.
Table of Contents
Fix Roku Channel Bug: Audio starts but Video stuck on commercial
It is recommended that you try out each of the below-mentioned workarounds and then see which one spells out success for you. So with that in mind, let’s get started.
FIX 1: Disable Network Ad Blocking
If you are using a mesh network with built-in ad blocking, then you should consider disabling it right away. This is because the ad-blocker is currently conflicting with the normal functioning of the channel. This is happening due to the popup interactive ads that Roku uses.
While disabling the ad-blocker will disrupt your viewing experience with a plethora of ads, but you will at least be able to view the TV shows, the reason for which you have purchased Roku in the first place.
FIX 2: Reinstall Roku Channel App
If the app’s data or configuration has got corrupted, then your best course of action is to uninstall that app and then reinstall its latest version. Here’s how it could be done-
- Press * and then select Remove Channel. This will remove the Roku Channel app from your device.
Reference Image [Credits: Roku] - Now restart your Roku device. Then go to Settings > System > Power> System restart.
- Your device will now restart. Once that happens, reinstall the Roku Channel app.
That’s it. These were the two different methods to fix the Roku Channel bug wherein the video is still stuck on the commercial but the audio starts for the TV show. As far as the official stance on this matter is concerned, the developers are yet to acknowledge this issue, let alone give out any ETA for the rollout of a fix. As and when any of these two things happen, we will update this guide accordingly. In the meantime, the aforementioned workaround is your best bet.
