In this guide, we will show you various methods to fix the issue of the Oxygen Updater app not working on your OnePlus device. While all the OEMs release upgrades directly Over The Air which you can easily download and install from the Settings menu, however, in some cases, you might want to manually download the firmware.
For instance, if you want to unbrick the device or fix bootloop, root the device and hence require the boot.img/init_boot.img file, disable verification by flashing vbmeta, etc, then in all these cases, you’ll have to manually grab the update. In this regard, OnePlus has its firmware in the payload.bin which you can extract via the likes of Python scripts or the Fastboot Enhance Tool.
But when it comes to getting hold of the stock firmware, then the Chinese OEM is among the worst players out there in the market. While the likes of Pixel [on their official site], Samsung [via Frija or SamFW], and Xiaomi [on its official site, though banned in some regions] house their firmware on their website for everyone to use, that isn’t the case with OnePlus.
For some reason, the OEM doesn’t want the users to easily access their own device’s firmware and hence the users are out there in the open looking for a trusted site to get hold of the same, which is becoming quite a tough job. This is where the Oxygen Updater app comes into the picture. The app automatically fetches the latest update for your device directly from the OnePlus servers without any middleman in between.
You can then do a Local Install of that update or extract it and carry out any of the aforementioned tweaks. But in some cases, the app might not work along the expected lines, thereby preventing you from downloading the updates. In this regard, many users have voiced their concern that they are getting the Download Error in Oxygen Updater.
As far as the reason for the same is concerned, it could either be due to the “developers made a mistake while adding update data or OnePlus has pulled/removed the update file from their servers”. Or it could just be some minor issues with the app itself. If the latter is the case, then there exists a slew of nifty workarounds that should help you rectify this issue. So without further ado, let’s check them out.
Table of Contents
Fix Oxygen Updater App Not Working
It is recommended that you try out each of the below-mentioned workarounds and then see which one spells out success. So with that in mind, let’s get started.
FIX 1: Delete Cache
If a lot of temporary data gets accrued over the due course of time, then it might conflict with the proper functioning of the app. Therefore, you should consider deleting the cached data and then check out the results. Here’s how it can be done:
- Go to Settings > Apps > All Apps > Oxygen Updater.
- Then go to Storage and Cache > Delete Cache > OK.
- Check if you can download the firmware via the app.
FIX 2: Use in Advance Mode
Next up, you should consider using the app in Advanced Mode and then check if it works out in your favor or not. Here’s how it can be done:
- Launch the Oxygen Updater app and go to Settings.
- Then enable the toggle next to the Advanced Mode.
- Check if you are able to download the firmware now.
FIX 3: Download Full Firmware
It might be the case that the incremental update link is broken or removed from the servers but the full factory image might still be live. Therefore, you should consider downloading the latter [full firmware] instead of the OTA. Here’s how it can be done done:
- Launch the Oxygen Updater app and go to Settings.
- Next up, change the Update Method to Stable [Full].
- Download the full firmware and check out the result.
FIX 4: Delete Data
If the app data gets corrupted or outdated, then the issue like the ones we are currently dealing with is always on the cards. Therefore, you should consider deleting the data and then let the app repopulate a fresh instance of the same. Here’s how it can be done:
- Go to Settings > Apps > All Apps > Oxygen Updater.
- Then go to Storage and Cache > Delete Cache > OK.
- Now check if the Oxygen Updater is working or not.
FIX 5: Downgrade App
The issue might also arise if the developers have rolled out a buggy update. In such cases, your best bet is to downgrade the app to its earlier stable build. In this regard, there are two different approaches that you can take, namely:
Via Settings Menu
- Head over to Settings > Apps > All Apps > Oxygen Updater.
- Then tap on the overflow icon and select Uninstall Updates.
- After that, hit OK in the confirmation prompt that appears.
- Now launch the app and check if you can download the file.
Via Third-Party Site
- Head over to Settings > Apps > All Apps > Oxygen Updater.
- After that, tap on Uninstall > OK in the prompt that appears.
- Then download an older version of the app from this website.
- Now install and launch it and check if the issue is fixed or not.
These were the various methods that should help you fix the issue of Oxygen Updater app not working. If you have any queries concerning the aforementioned steps, do let us know in the comments. We will get back to you with a solution at the earliest.