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No sound when Galaxy Z Fold 3 is opened/unfolded [Fix]

In this guide, we will show you various methods to fix the no sound issue when Galaxy Z Fold 3 is opened/unfolded. When Samsung stepped into the folding domain, then its first iteration was filled with quite a few bugs and issues, with software as well as hardware. However, it managed to escape the brunt of the users because the first generation is usually never a polished product.

No sound when Galaxy Z Fold 3 is unfolded

But things begin to take turns for the worse when you get the same inefficient products a couple of iterations later. Yes, that has indeed been the case with Fold 3. In recent weeks, a slew of complaints was lined up for the S Pen dead zone issue. While the dust surrounding it was yet to settle down, a more concerning issue has already made its way.

No sound when Galaxy Z Fold 3 is unfolded

Numerous users have voiced their concern that there is no sound or audio when their Galaxy Z Fold 3 is opened/unfolded. As soon as they fold their device, the sound begins to play again. This issue is affecting both the media and call sound [though the Bluetooth audio seems to be free from this issue]. So if you are also getting bugged with this problem, then this guide will make you aware of a couple of nifty workarounds to rectify it. Follow along.

Fix No sound when Galaxy Z Fold 3 is opened/unfolded

No sound when Galaxy Z Fold 3 is unfolded

It is recommended that you try out each of the below-mentioned workarounds and then see which one spells out success for you. So with that in mind, let’s get started.

FIX 1: Use Safe Mode

First and foremost, you should consider booting to Safe Mode. This mode will disable all the third-party apps and services, so if the culprit is really an app, then you should not face any issues in this mode. So refer to the below steps to give it a try and then check out the results.

  1. To begin with, long-press the Power+Volume Down keys to bring up the Power menu.
  2. Then long press the Power Off option. This will bring up the Safe Mode pop-up.No sound when Galaxy Z Fold 3 is unfolded
  3. Now tap on Safe Mode to boot your device to this mode.
  4. Check if it fixes the no sound issue when Galaxy Z Fold 3 is opened/unfolded.

FIX 2: Reset All Settings

This issue might also arise due to corrupt device settings. Therefore, you should consider resetting the device settings back to their factory default state and then check out the results. Here’s how it could be done:

  1. To begin with,  head over to Settings > General Management.
  2. Then go to Reset > Reset all settings > Reset Settings > Reset.No sound when Galaxy Z Fold 3 is unfolded
  3. Now restart your device and give it a couple of minutes to set up.
  4. Check if it fixes the no sound issue when Galaxy Z Fold 3 is opened/unfolded.

FIX 3: Reset Device

You might also get bugged with this issue if the data stored on your device gets corrupted. Thereby, you should consider deleting all these data by factory resetting your device to the factory default state and then letting the OS repopulate the data from scratch. Here’s how it could be done:

  1. To begin with,  head over to Settings > General Management.
  2. Then go to Reset > Factory Data Reset > Reset > Delete All.No sound when Galaxy Z Fold 3 is unfolded
  3. Now restart your device and give it a couple of minutes to set up.
  4. Check if it fixes the no sound issue when Galaxy Z Fold 3 is opened/unfolded.

FIX 4: Visit the Service Center

As unfortunate as it may sound but taking their device to the service center is the only way through which the affected users were able to rectify this issue. So contact the nearby service enter and ask them to have a look at the inner screen protector because, for many, this was the culprit. If your device is within warranty, then you might get it repaired for free, or else you might have to shell out around $600.

No sound when Galaxy Z Fold 3 is unfolded

Do note that initially this issue was attributed to a software update that was recently rolled out [most probably version 4.1.1.]. However, it has since been confirmed by many that it only resulted in the SPen dead zone issue, whereas the no audio bug is due to a hardware issue [the fact that this issue goes back all the way to 6 months ago only cements the fact that the v4.1.1 update might not be the culprit].

Samsung messed up big time with its folding device, yet again!

It is really an unfortunate turn of events that we first end up shelling such a hefty amount to get our hands on this device [which doesn’t even last for a year] and then go through all these kinds of ordeals. But as of now, this is our only bet but the scary fact is that one cannot even predict that this issue won’t happen again in the near future.

On that note, we round off this guide on how you could fix the no sound issue when Galaxy Z Fold 3 is opened/unfolded. In case there is further development surrounding this story, we will update this guide accordingly. In the meantime, if you also faced this issue and managed to get it fixed, then do let us know in the comments which method you opted for.


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  • Net een maand uit de garantie en ook mijn Fold 3 opengevouwen geen geluid. In het begin langzaam dicht vouwen kwam geluid terug. Nu ook het eerste scherm af en toe geen geluid. Ook kraakt het af en toe als geluid. Samsung helpdesk gebeld en gewhatsappt en daar draaien ze gewoon om het probleem heen. Opsturen gaat je geld kosten. Ook als de reparatie niet doorgaat omdat te duur wordt.

  • I have the exact issue with sound working fine with ZFold3 closed but turns off when I open toward tablet mode about 40% (angle is about 50 degrees)

    Curiously the larger table LCD turns on around 30 degrees… so I can both see the larger LCD and keep the sound playing between 30 to 50 degrees)

    I’m a senior electronic + firmware engineer and because of the above data points I believe this is not a software or settings issue but a hardware one. (Perhaps the wiring between the two halves is acting up?)

    • That’s exactly how mine is doing. Used for just two months. Sad

    • Having exactly same issue. Hope samsung has solution for this. Using the phone for 2y already with no issues.

  • I’m having same issue here with the sound when unfolded. Doing a factory reset is as good as the phone has been stolen. I pray i don’t have to do that.

  • DJ Wild Bill

    If you do not have your data backed up for your factory reset which me it took 15 hours to back up my data in total. Do not use this as a viable solution.

  • None of the solution stated worked. After the sound or audio disappeared, the video when unfolded also disappeared. I can only use my Z fold 3 when it is folded. It beats the purpose of having a foldable phone. I think this is not software related, it is more of mechanical/physical. I love the foldable/unfoldable features but I am having 2nd thoughts if I will buy the Z fold 5 when it comes out in the market. I don’t think Samsung already addressed this issues with Z fold 4. I’ll decide when I know that Samsung made changes with these problems.

    • I just used mine for two months only. I don’t think I can use fold anymore.

  • None of it solved the problem. And its a big headache to do factory reset. Please do not do that for this problem.