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Microsoft Teams Camera Feed not working: How to Fix

In this guide, we will show you various methods to fix the issue of the Camera Feed not working in Microsoft Teams. During the last couple of years when work from home became the new normal, users flocked over to the video conferencing apps. In this regard, there was a slew of options to choose from, however, many were still inclined toward the offering from the Redmond giant.

Microsoft Teams Camera Feed not working

Beholding a plethora of nifty features, it managed to checkmarked nearly all the prerequisites that one could have asked for. However, in spite of all the goodies attached, it isn’t free from its fair share of issues either. As of now, various users have voiced their concern the camera feed is no longer working in the Microsoft Teams app. As a result of which, they only see a black screen as soon as someone enters a meeting.

Microsoft Teams Camera Feed not working

Moreover, users have also reported that the issue seems to be more prominent with an external web camera as opposed to the built-in one. Furthermore, both the Windows and Mac apps are currently bugged with this issue. If you are also on the same page, then this guide shall help you out. Follow along for the fixes.

Fix Microsoft Teams Camera Feed not working

Microsoft Teams Camera Feed not working

It is recommended that you try out each of the below-mentioned workarounds and then see which one spells out success for you. So with that in mind, let’s get started.

FIX 1: Use ‘Pin for Me’ in Microsoft Teams

You could consider using the Pin for Me feature or spotlight the video feed and this will give you a temporary respite from the issue. The only drawback is that you would no longer be able to screen share while the spotlight is active.

Microsoft Teams Camera Feed not working
Credits: Microsoft

FIX 2: Disable GPU Hardware Acceleration in Teams

When this feature is enabled, your CPU might shift some o the workload over to the GPU so that it has some additional resources in hand for other applications. However, in some instances, the GPU isn’t able to handle this workload efficiently and ends up doing more harm than good. Therefore, you should consider disabling this functionality, using the instruction given below-

  1. Launch Teams and go to its Settings menu.
  2. Then select General from the left menu bar.Microsoft Teams Camera Feed not working
  3. Now check Disable GPU hardware acceleration.
  4. Finally, restart Microsoft Teams and check if it fixes the Camera Feed not working issue.

FIX 3: Toggle Microsoft Teams Camera Permission

If you are unable to access the camera while using the Meet app, then the issue might be related to the app’s camera-related permission. To rectify it, you will have to refresh its permission, by disabling and then re-enabling it. Here’s how it could be done:

  1. Launch the Settings menu via the Windows+I shortcut.
  2. Then go to Apps > Apps and Features > Microsoft Teams.
  3. Now click on the overflow icon next to it and select Advanced Options.Microsoft Teams Camera Feed not working
  4. Then scroll to App Permission and disable the toggle next to Camera.Microsoft Teams Camera Feed not working
  5. Now restart Microsoft Teams and check if it fixes the Camera Feed not working issue.

FIX 4: Delete Microsoft Teams Cache

If a lot of temporary data gets accumulated over the due course of time, then not only will it slow down the system, but could also conflict with the normal functioning of the PC. Therefore, you should consider deleting these cache files right away, using the instructions listed below:

  1. Bring up Run via Windows R and input the below command
    %appdata%\Microsoft
  2. Now select the Teams folder and hit Delete.
  3. Check if it fixes the Microsoft Teams camera feed not working issue.Microsoft Teams Camera Feed not working

FIX 5: Repair Microsoft Teams

Few Microsoft apps [including Teams] come with a built-in repair feature that helps in ironing out the underlying bugs.  So let’s put this feature to the test and check out the results.

  1. Launch the Settings menu via the Windows+I shortcut.
  2. Then go to Apps > Apps and Features > Microsoft Teams.
  3. Now click on the overflow icon next to it and select Advanced Options.Microsoft Teams Camera Feed not working
  4. Then scroll to the Reset section and click on Repair. Wait for the process to complete.Microsoft Teams Camera Feed not working
  5. Once done, check if it fixes the Microsoft Teams camera feed not working issue.

FIX 6: Reinstall Microsoft Teams

If none of the aforementioned methods managed to spell out success, then your last course of action should be to uninstall the app and then reinstall its latest version from the official site. [Before uninstalling, make sure to take a backup of all the data and files beforehand].

  1. Launch the Settings menu via the Windows+I shortcut.
  2. Then go to Apps > Apps and Features > Microsoft Teams.
  3. Now click on the overflow icon next to it and select Advanced Options.Microsoft Teams Camera Feed not working
  4. Then scroll to the Reset section and click on Uninstall.Microsoft Teams Camera Feed not working
  5. Now proceed with the on-screen instructions to complete the process.
  6. Once done, head over to Team’s official site and download its latest version.Microsoft Teams Camera Feed not working
  7. Then open the setup file and complete the installation.
  8. Once done, launch the app and the underlying issue would have been rectified.

That’s it. These were the various methods that shall help you fix the issue of the Microsoft Teams camera feed not working. As far as the official stance on this matter is concerned, the developers are aware of this issue, and the fix might be rolled out by the end of August. As and when that happens, we will update this guide accordingly. In the meantime, the aforementioned workarounds are your best bet.


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