In this guide, we will show you the steps to fix the Carplay not working issue on iPhone 13 series running iOS 15. For the iPhone device owners, CarPlay has become an integral part of their driving experience. It allows you to easily get directions to the desired locations via Google Maps or Waze, make calls, send and receive messages and play your favorite tracks along the way. Likewise, it has also integrated some third-party app supports including the likes of WhatsApp, Audible, Overcast, among others.
However, when it comes to playing music, the CarePlay seems to be giving a tough time, at least to the iPhone 13 series. The latest flagships from the Cupertino giants have taken quite a few steps forward in the right direction. The 120Hz refresh rate, improved battery life, and impressive camera quality did manage to grab the attention of the masses.
But as of now, the attention has shifted solely to all the wrong reasons. There have been numerous complaints lined up across Apple Support Forums that as soon as users are about to play a song, the CarePlay disconnects from their iPhone 13 devices. It doesn’t matter whether the song is played via YouTube Music, Spotify, Amazon Music, or any other app, the issue remains persistent.
However, one thing that seems certain is the fact that only the iPhone 13 series devices are getting bugged with this issue. So it cancels out the chance of it being an iOS 15 issue (as all the other devices running the latest iOS build aren’t facing it). But all this then begs for the all-important question- how to fix the CarPlay not working issue on the iPhone 13 series running iOS 15. Well, this is where this guide shall come in handy. Follow along for the steps to rectify this issue once and for all.
How to Fix CarPlay not working on iPhone 13 series running iOS 15
Users have already tried unpairing and re-pairing their device, making a switch from wireless to a wired connection (or vice versa), resetting the stereo/display, or restarting the devices, but none of them seems to have spelled out success. So upon further investigating this issue and going through the issue reports of various users, the problem seems to stem out from the Late Night Equalizer.
Disable Late Night Equalizer
Therefore, you should consider either switching to a different EQ or disabling this EQ feature altogether. To try it out, head over to Settings > Music > EQ and switch over to a different EQ (or turn it off). As far as the success rate of this workaround goes, well it does seem to have fixed the issue for numerous users. Moreover, Apple has also acknowledged this issue and while they are yet to release a fix, they have also recommended this workaround itself. So you should definitely give it a try.
Hey there. Thanks for reaching out. We’re here to help. We are aware of this issue and working on it.
One thing you can try is going to Settings > Music > Toggle EQ on/off.
If this doesn’t work just know we’re working on a fix, and please keep your phone updated.
— Apple Support (@AppleSupport) September 30, 2021
Apart from that, here are some of the other Apple-recommended workarounds that deserve your attention. While these methods did manage to fix the CarPlay not working issue on the iPhone 13 series running iOS 15, the success rate varied from user to user. Moreover, there wasn’t any universal fix as such. You will have to try out each of the below-mentioned workarounds and then check which one works out best for you. So with that in mind, let’s get started.
Check the CarPlay Stereo Connection
To begin with, you should review the connection to your CarPlay stereo. Depending on the type of connection, you could take the following route:
- If you have a wired connection, then try using a different USB cable as well as a different USB Port.
- On the other hand, if you have a wireless connection, then make sure that both the Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth. Along the same lines, we will recommend you to disable and re-enable both these toggles to give them a fresh start.
You should also try restarting your device and then retry establishing the CarPlay connection. Here’s how it could be done:
- Press and hold either of the volume button and the side button together until you see the power off slider.
- Then drag the slider and wait for the device to power off.
- Then press and hold the side button (on the right side of your iPhone) until you see the Apple logo on your device.
- Now let go of that button and wait for the device to be fully functional.
Verify if it ends up fixing the Carplay not working issue on iPhone 13 series running iOS 15.
Restarting Siri is another nifty workaround that seems to have spelled out success for some users. So you should follow in the same footsteps and consider disabling and then re-enabling Siri, as follows:
- To begin with, head over to Settings > Siri and Search.
- Then turn off the toggle next to Listen for “Hey Siri” and Allow Siri When Locked.
- Now turn back on both these features.
- Once that is done, go to Settings > Accessibility > Siri and turn on the Always Listen for Hey Siri option.
If it is already enabled, then disable and re-enable it. Now verify if the issue has been rectified or not.
Remove CarPlay from Restrictions
In case your iPhone isn’t being detected by CarPlay, then make sure that CarPlay isn’t restricted. For that, head over to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps, and verify that CarPlay is enabled. If that is not the case, then do so right away and then check if the CarPlay not working issue on the iPhone 13 series running iOS 15 has been fixed or not.
If none of the aforementioned methods managed to spell out success, then you should consider setting up the CarPlay all over again.
- Start off by heading over to Settings > General > CarPlay
- Now tap your car and select Forget This Car.
- After that, it’s now time to set up CarPlay again. Here’s how it could be done:
- If your car supports CarPlay with a USB cable, plug your iPhone into the USB port in your car. The USB port might be labeled with a CarPlay icon or a smartphone icon.
- If your car supports CarPlay both wirelessly and with a USB cable, plug your iPhone into the USB port in your car. An alert on your iPhone will offer to connect you wirelessly on your next drives.
- If your car supports only wireless CarPlay, press and hold the voice command button on your steering wheel. Make sure that your stereo is in wireless or Bluetooth mode. Then on your iPhone, go to Settings > General > CarPlay, and select your car.
On that note, we round off the guide on how you could fix the CarPlay not working issue on the iPhone 13 series. We have shared workarounds for the same. Do let us know in the comments section which one worked out in your favor.
Moreover, as and when the tech giants release a patch that ends up rectifying this issue, we will update this guide accordingly. In the meantime, the aforementioned workaround seems to be your best bet forward.
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