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HBO Max Offline Viewing not working: How to Fix

In this guide, we will show you a couple of workarounds that should help you fix the issue of HBO Max Offline Viewing not working. When it comes to video-on-demand over-the-top streaming services, then HBO has managed to create a stronghold in this domain. Boasting content from the likes of its own HBO library as well as from Warner Bros., Cartoon Network, and Adult Swim, its rise to fame was hardly a secret. However, on the flip side, it isn’t free from its fair share of issues either.

HBO Max Offline Viewing not working

As of now, numerous users have voiced their concern that the Offline Viewing feature is not working along the expected lines in HBO Max. Whenever they are trying to stream any downloaded content from their app in an offline mode, they are straightaway greeted with the ‘Check Your Connection’ error. So the only way one could watch the Offline Viewing content is by going online! If you are also getting bugged by this issue, then this guide will help you out. Follow along for the fixes.

Fix HBO Max Offline Viewing not working

HBO Max Offline Viewing not working

It is recommended that you try out each of the below-mentioned workarounds and then see which one spells out success for you. So with that in mind, let’s get started.

FIX 1: Play the Waiting Game!

Many users have reported that if you reach the black screen when you have to press play, then you shouldn’t close the app at that point in time. Rather stay on that screen for around 2-3 minutes and the content will eventually start. So try out this tweak and check if it fixes the issue of HBO Max Offline Viewing not working.

FIX 2: Force Close & Airplane Mode

For some, force-closing the app and then disabling the network did the trick. So let’s give this tweak a try using the below-listed steps and then check out the results.

  1. Head over to Settings > Apps > See All Apps > HBO Max.
  2. Then tap on Force Stop > OK in the confirmation prompt.HBO Max Offline Viewing not working
  3. After that, enable Airplane Mode from Network and Internet.
  4. Launch HBO Max and you will now be able to watch offline content without any issues.

That’s it. These were the two different methods that should help you fix the issue of HBO Max Offline Viewing not working. As far as the official stance on this matter is concerned, the developers are aware of this issue, but they haven’t given out any ETA for the rollout of a fix. As and when that happens, we will update this guide accordingly. In the meantime, the aforementioned workarounds are your best bet.


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