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Google Nest “Problem connecting to cloud” Error [Fix]

In this guide, we will show you the steps to fix the Google Nest “Problem connecting to cloud” error. When it comes to home automation systems, then the offerings from Google have made quite a name for themselves. The likes of smart speakers, smart displays, streaming devices, thermostats, cameras, doorbells, and routers have firmly established themselves as one of the best players in their respective domains.

Google Nest Problem connecting to cloud

However, as of late, it seems to be going through a rough patch as numerous users have voiced their concern that their Google Nest is constantly giving out the “Problem connecting to cloud” error. Moreover, the issue isn’t limited to any particular device but is bugging numerous devices that are part of this automation system.

Google Nest Problem connecting to cloud

So the likes of Google Home Hub Max, Nest Camera, Nest Router, and Home Mini, are all currently affected by this bug. As a result of this, users are unable to try out any of these devices. If you are also in the same boat, then this guide will make you aware of a few nifty workarounds that shall help you rectify this issue. So without further ado, let’s check them out.

Fix Google Nest “Problem connecting to cloud” Error

 Google Nest Problem connecting to cloud

It is recommended that you try out each of the below-mentioned workarounds and then see which one spells out success for you. So with that in mind, let’s get started.

FIX 1: The Basic Workarounds

Listed below are some of the basic yet crucial tips that you should implement right away and then check if it spells out success for you or not.

  • Don’t use a Google Suite email address to set up Google Home.
  • If you are using a static IP, then add it to your WAN setting.Google Nest Problem connecting to cloud
  • If you are using a language other than English, then first switch back to English, set up your Google Home, and then you may switch back to the desired language.

FIX 2: Reset Google WiFi Router

Users who have the WiFi router from Google were able to rectify this issue after factory resetting their router. So give this tweak a try using the below-listed instructions and then check out the results:

  1. Press and hold the factory reset button on your router for 10 seconds.
  2. The light will flash yellow, then turn solid yellow. When that happens, release the button.
  3. The reset process will now start and could take up to 10 minutes.
  4. Once done, you should see the slowly blinking white lights. The reset is now complete.
  5. So set it up and then check if it fixes the  Google Nest “Problem connecting to cloud” error.

FIX 3: Using Ethernet Tweak

  1. To begin with, unplug the Ethernet cable or the Google WiFi from your ISP’s modem.
  2. Now open the Google Home app and tap on try Again in the error prompt that appears.
  3. It will bypass the error message and allow you to select your device.
  4. Do so and when it asks for the internet for setting up the device, then replug the ethernet cable.

These were the three different methods that shall help you fix the Google Nest “Problem connecting to cloud” error. As far as the official stance on this matter is concerned, the developers are yet to acknowledge this issue, let alone give out any ETA for the rollout of a fix. As and when any of these two things happen, we will update this guide accordingly. In the meantime, the aforementioned workarounds are your best bet.


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