Home > Pixel Series

Fix Pixel 4XL Camera crashing on 2x zoom after December update

In this guide, we will show you the steps to fix the issue of the camera crashing on Pixel 4XL on 2x zoom after the December update. The latest Feature Drop has just made its way over to eligible Pixel devices. While most of these features are aimed a the latest flagships, there are a few goodies and under-the-hood changes in store for the fourth iteration of these devices as well. However, a few bugs have also managed to creep in alongside this update.

Pixel 4XL Camera crashing on zoom

Numerous Pixel 4XL users have voiced their concern that their camera tends to crash when they perform a zoom, such as 2X, after installing the latest December security update. The affected camera version is 8.7.250.493702888.42 which results in force closing/crashing/freezing of the camera as soon as the user increases the zoom level beyond 1. If you are also getting bugged by this issue, then this guide will help you out. Follow along for the fix.

Fix Pixel 4XL Camera crashing on 2x zoom after the December update

Pixel 4XL Camera crashing on zoom

In order to rectify this issue, you will have to downgrade the camera app to the earlier stable version. Here’s how it could be done:

  1. Head over to Settings > Apps > See All Apps > Camera
  2. Then tap on the overflow icon situated at the top right.
  3. Now select Uninstall Updates > OK in the confirmation.Pixel 4XL Camera crashing on zoom
  4. Once done, scroll to the end and tap on App Details.
  5. Then tap on the overflow icon situated at the top right.
  6. Now uncheck Enable Auto Update and test out the result.Pixel 4XL Camera crashing on zoom

That’s it. These were the steps to fix the issue of the camera crashing on Pixel 4XL on 2x zoom after the December update. As far as the official stance on this matter is concerned, the developers are aware of this issue, but they haven’t given out any ETA for the rollout of a fix. As and when that happens, we will update this guide accordingly. In the meantime, the aforementioned workaround is your best bet.


Share:
  • Lifesaver! Thank you!