Recently, a slew of complaints have been lined up across numerous forums wherein users have voiced their concern that OneNote is having sync issues on their macOS. The error message reads out “Sync error: please refresh this notebook to continue syncing. Refresh now,” and the accompanying error code is 0xE000006C cig68 30115. One thing that stood common among most of the reports was that users were using an older version of macOS, Catalina (10.15) or Mojave (10.14), to be precise. So is that to blame? Let’s find out.
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Fix OneNote Sync Issue on macOS [0xE000006C cig68 30115]
It is recommended that you try out each of the below-mentioned workarounds and then see which one spells out success. So with that in mind, let’s get started.
FIX 1: Use an Updated OS
Recently, OneNote was updated, and one thing that caught our attention in the changelog was the OS requirement. From now onwards, OneNote will only work on macOS 13 and higher versions. If you are using an older build, then the software will not work on your Mac. So, if possible, try updating your Mac to a compatible OS version and see if OneNote works for you or not.
FIX 2: Downgrade OneNote
You can downgrade OneNote to version 16.33 and still continue using it without any roadblocks whatsoever on any macOS version! However, before you do so, make sure to remove the existing build from your Mac. One user shared the following steps on how you can get this job done:
Had same problem OneNote 16.33 seems to have worked for me and my mid-2012 macbook pro running Catalina (10.15.7). Did the following: * Trashed the app from Applications Trashed ~/LibraryContainers/com.microsoft.onenote.mac * Emptied trash Restart Downloaded OneNote 16.33 from https://learn.microsoft.com/en-us/officeupdates/update-history-office-for-mac and installed it. Now So far at least -- I am syncing ok again, my old notebooks intact. FYI, I tried a few versions -- 16.40 and later didn't work (same syncing problem). Didn't try any between 16.34 and 16.39 yet.
That’s it. These were a couple of methods that should help you fix the OneNote Sync issue on macOS with the accompanying 0xE000006C cig68 30115 error code. As far as the official stance on this matter is concerned, the developers are yet to acknowledge this issue, let alone give out any ETA for the rollout of a fix. As and when any of these two things happen, we will update this guide accordingly. In the meantime, the aforementioned workarounds are your best bet.
