Home > Samsung

Cannot Open Samsung Pay by Double Pressing Power Key [Fix]

In this guide, we will be discussing some plausible methods that might help you fix the issue of being unable to open Samsung Pay by double-pressing the Power key. The South Korean conglomerate tends to bloat their devices will a slew of unnecessary preinstalled apps. However, in between the truckload of trash, you might stumble upon a diamond or two, such as the Samsung Pay app.

Although it comes pre-installed on your device, but you might not ever feel the need to remove it. This is because this mobile payment and digital wallet service has completely streamlined the payment procedure. And a major credit for the same goes to its contactless payments that use Near-Field Communications. Then to make it even more easily accessible, you could directly open the app via the Power key.

Cannot Open Samsung Pay via Power Key
Pay with Samsung Pay Missing

However, that is proving to be easier said than done. A few users have voiced their concern that they are unable to open Samsung Pay by double-pressing the Power key. If you are also in the same boat, then fret not. This guide shall make you aware of some nifty workarounds that would help you rectify this issue.

Fix Cannot Open Samsung Pay by Double Pressing Power Key

Cannot Open Samsung Pay via Power Key

Do note that there’s no universal fix as such. You will have to try out each of the below-mentioned workarounds and see which one works best in your favor. So with that in mind, let’s get started.

Grant Samsung Pay Permissions

First off, you should double-check that it has been granted all the necessary permissions. Here’s how it could be done:

  1. To begin with, head over to Settings > Apps and select Samsung Pay from the list.
  2. Then go to its Permission section and grant it all the listed permissions.
    Cannot Open Samsung Pay via Power Key
  3. Now go to the Side Key settings menu and check if the Pay with Samsung Pay option is available.
  4. If it’s there, then select it and check if you are now able to open Samsung Pay by double-pressing the Power key.

Clear Samsung Pay Cache

If a lot of temporary data gets accrued over the due course of time, then not only will it slow down the app, but it might conflict with its proper functioning as well. Therefore, you should consider deleting these cached data, which could be done as follows:

  1. Head over to Settings > Apps and select Samsung Pay from the list.
  2. Then go to its Storage section and tap on Clear Cache.
    Cannot Open Samsung Pay via Power Key
  3. Now go to the Side Key settings menu and select Pay with Samsung Pay.
  4. Check if you are now able to open Samsung Pay by double-pressing the Power key.

Use Third-Party App

You could also take the help of a third-party app to manually map the side button’s functionality and instruct it to open Samsung Pay whenever you press the Power key. In this regard, the Power Button Remapper is quite popular in this domain. So download and install it and proceed with the on-screen instructions to open Samsung Pay by double-pressing the Power key.

Cannot Open Samsung Pay via Power Key

Do note that this app will run continuously in the background and hence could lead to excessive battery drainage. So only try out this app (or any other one that belongs to this domain), if that’s well and good with you.

Repair Apps via Recovery

The Samsung stock recovery comes with a handy repair apps feature. It checks and scans for underlying issues pertaining to all the user and system installed apps and resolves them accordingly, if it is in its discipline. So let’s put this feature to the test and check out the results:

  1. Power off your device. Then press and hold the Power and Volume Keys for a few seconds.
  2. Your device will now boot to Recovery Mode (you may now release the pressed keys).
  3. Now use the Volume keys to highlight Repair Apps and press the Power key to confirm it.
    Cannot Open Samsung Pay via Power Key
  4. Your device will now boot to the OS and the system will start the process of optimizing the apps.
  5. Once that is done, go to the Side Key settings menu and select Pay with Samsung Pay.
  6. Check if you are now able to open Samsung Pay by double-pressing the Power key.

Delete Device Cache

With the continuous usage of your device, a plethora of data from various systems and user apps keeps on getting accumulated. Not only will it cause a roadblock with the proper functioning of the installed apps, but its repercussions would be felt by the device as a whole. So you should delete these cached data at regular intervals, and now could be just the right time for that. So refer to the below instruction steps and bid adieu to these data right away.

  1. Power off your device. Then press and hold the Power and Volume Keys for a few seconds.
  2. Your device will now boot to Recovery Mode (you may now release the pressed keys).
  3. Now use the Volume keys to highlight the Wipe Cache Partition and hit the Power key to confirm it.
    Cannot Open Samsung Pay via Power Key
  4. Then use the Volume keys to highlight YES and hit the Power key to confirm it.
  5. The cached data on your device will now be wiped. Once done, restart your device.
  6. Now go to the Side Key settings menu and select Pay with Samsung Pay.
  7. Check if you are now able to open Samsung Pay by double-pressing the Power key.

Clear Samsung Pay Data

If the app’s data or its configuration settings get corrupted, then it could have an adverse impact on the overall functioning of the app. Therefore, you should consider deleting its data and let the device re-populate it from scratch. However, do note that this will remove all your saved cards and payment information as well. If that’s well and good, then let’s get started with the steps

  1. Head over to Settings Apps and select Samsung Pay.
  2. Then go to its Storage section and tap on Clear Data.
  3. Now tap OK in the confirmation dialog box. Once done, launch the app and set it up.
    Cannot Open Samsung Pay via Power Key
  4. Then go to the Side Key settings menu and select Pay with Samsung Pay.
  5. Check if you are now able to open Samsung Pay by double-pressing the Power key.

Use Samsung Pay via Gesture

If you aren’t inclined towards using a third-party app and none of the aforementioned methods spelled out success either, then you might have n choice but to make use of the built-in gesture to get the job done. On the flip side though, you wouldn’t be able to make use of the Power Key but will have to perform a dedicated feature to invoke the app. If that’s well and good, then let’s check it out

  1. Launch the Samsung Pay app, tap on the hamburger menu, and select Settings.
  2. Then go to Quick Access and turn on the toggle next to the Lock screen, Home screen, or Screen Off to enable the feature on that screen.
    Cannot Open Samsung Pay via Power Key
  3. Now perform a swipe up from the bottom of the screen (that you had chosen above) and you should now be able to open Samsung Pay without any issues.

So with this, we round off the guide on how you could fix the issue of being unable to open Samsung Pay by double-pressing the Power key. We have listed seven different methods for the same. Do let us know in the comments which method works out in your favor. Likewise, all your queries are welcomed in the comments section below.


Share: