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Cannot Sync Fitbit with Galaxy Z Fold/Flip after Android 13 [Fix]

In this guide, we will be discussing the method to fix the issue of being unable to sync Fitbit with Galaxy Z Fold/Flip after the Android 13 [One UI 5] update. It is no hidden secret that the thirteenth iteration of the OS has completely messed up the Bluetooth functionality [irrespective of the device you own]. There is already a slew of complaints lined up wherein users are unable to connect their smartwatches, Android Auto, and even medical equipment with their devices.

Cannot Sync Fitbit with Galaxy Z Flip

Unfortunately, this bug seems to have crept into the Samsung ecosystem as well. As soon as the users updated their Galaxy Z Fold/Flip to Android 13, they are no longer able to sync their Fitbit watch with their phone. This is affecting numerous Fitbit watches, with the likes of Charge 5, Charge 4, and Luxe being the most affected ones. If you are also getting bugged by this issue, then this guide will help you rectify it.

Fix Cannot Sync Fitbit with Galaxy Z Fold/Flip after Android 13

Cannot Sync Fitbit with Galaxy Z Flip

The Fitbit Support Staff have notified that they are aware of this issue and would rectify it in the upcoming firmware update version 20001.188.58. However, they haven’t given out any ETA for the rollout of this update. As and when that happens, we will update this post accordingly. So stay tuned!

Cannot Sync Fitbit with Galaxy Z Flip

Make sure that you sync your watch with another device that isn’t bugged with this issue and then only proceed with the downloading and installation of the update. 


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  • Upgraded from a Charge 3 to a Charge 5 when my Charge 3 stopped syncing last month, figured it had died. Got the new Charge 5 and couldn’t get it to pair with my phone. Tried all the stuff they tell you to do when troubleshooting these things, no luck. Went though support (they are absolutely clueless btw). Figured it was defective, so returned it for a replacement. THEN I spotted a thread on Reddit about others having issues too. Anyway, Just went through the whole process of pairing my replacement Charge 5 with a different phone and updating the firmware to 20001.188.58. Guess what, it still won’t pair with by Galaxy Flip 4! ARG!!!!!

  • ChoSmile

    Update your Samsung phones firmwares.
    Flip SM-F7xxxB *Europe B models) start receiving …VL9 firmware fixes Samsung issues for lot Bluetooth devices.
    Fold (SM-F9xxB) firmware is …VL7