Cannot Send or Receive SMS in Pixel 7/Pro: How to Fix

In this guide, we will show you various methods to fix the issue of being unable to send or receive SMS in Pixel 7/Pro. The underlying second-generation tensor chipset has made sure that the latest Pixel devices have a smooth start. And so far it is going quite decent, except for one major hiccup. While the modem has been greatly improved this year, however, the devices are still getting bugged with network issues.

Recently we covered the Network Drop/No Service/No SIM Card issue, and now another similar one has made its way. Numerous users have voiced their concerns that they are unable to send or receive SMS on their Pixel 7/Pro. While the issue isn’t concentrated just around one carrier, but maximum reports are coming in from Verizon, followed by T-Mobile.

One intriguing thing to note is that some users have said that they could send and receive messages in the group without any issues, it’s just the individual messaging that isn’t working along the expected lines. With that said, there do exist a few nifty workarounds that might help you rectify this issue. So without further ado, let’s check them out.

Fix Cannot Send or Receive SMS in Pixel 7/Pro

It is recommended that you try out each of the below-mentioned workarounds and then see which one spells out success for you. So with that in mind, let’s get started.

FIX 1: Enable RCS Chat Feature

Some users were able to rectify this issue after enabling the Rich Communication Services in the default messaging app. So let’s give this fix a try using the below-listed instructions and then check out the results.

1. To begin with, launch the Google Message app on your device.
2. Then tap on your profile situated at the top right and select Messages Settings.
3. Now go to Chat Features and turn on the toggle next to Enable Chat Features.
4. Check if you are able to send and receive SMS on your Pixel 7/Pro or not.

FIX 2: Manually Add APN

The issue might also arise if the APN data gets corrupted. Therefore, you should consider deleting and re-adding them, using the instructions given below.

1. To begin with, head over to Settings > network and Internet > SIMs.
2. Then select your SIM from the list and go to Access Point Names.
3. Now select your current APN, tap on the overflow icon situated at the top right, and select Delete APN.
4. Then restart your device and the APN profile will be re-populated by the carrier.
5. Check if you are able to send and receive SMS on your Pixel 7/Pro or not.
6. If the issue is still there then delete the APN profile that has just been populated.
7. Then manually type in the fields by getting in touch with carrier support.
8. If you own AT&T Wireless, then here’s the [5G] information that you need to enter:

FIX 3: Re-Sync Messages

You should also consider getting in touch with your carrier and asking them to re-sync your messaging, short messaging, and picture messaging via the server side. Some users did give this tweak a try and it spelled out success for them. So try out this workaround and check if it works out in your favor as well.

FIX 4: Disable 5G

Another reason why you might be getting bugged with this issue is the instability in the 5G network. Therefore, you should consider switching over to the 4G network, using the instructions given below:

1. Head over to the Settings menu on your device.
2. Then go to Network and Internet and tap on SIMs.
3. Now go to Preferred Network Type and select 4G/LTE from the list.
4. Check if you are able to send and receive SMS on your Pixel 7/Pro.

FIX 5: Disable Dual SIM Dual Standby

DSDS allows both SIM cards to remain active a the same time, thereby preventing you from having to manually disable one SIM so as to use the other. However, in some cases, the network signal from one SIM might end up conflicting with the other, especially when both SIMs are from different carriers. Therefore, you should consider disabling this feature, using the instructions listed below:

1. Bring up the Dialer and type in the below command

   *#*#4636#*#*

2. Then select Phone Information from the list.
3. After that, disable the toggle next to DSDS.
4. Check if you are able to send and receive SMS on your Pixel 7/Pro.

FIX 6: Reset Network

If none of the aforementioned methods worked out in your favor, then your last course of action should be to reset the network settings on your device back to its factory default state. Do keep in mind that doing so will erase all the saved WiFi passwords and paired devices. So sync the passwords with your Google account beforehand.

1. Head over to Settings > System > Reset Options.
2. Then go to Reset WiFi, mobile, and Bluetooth.
3. Finally, tap on Reset Settings and wait for the process to complete.
4. Check if it fixes the underlying messaging issue on your Pixel device.

That’s it. These were the steps to fix of being unable to send and receive SMS on your Pixel 7/Pro. As far as the official stance on this matter is concerned, the developers are yet to acknowledge this issue, let alone give out any ETA for the rollout of a fix. As and when any of these two things happen, we will update this guide accordingly. In the meantime, the aforementioned workarounds are your best bet.

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