Cannot Login to Twitch Something went wrong

Cannot Login to Twitch: ‘Something went wrong’ error [Fixed]

[New updates are added at the end] In this guide, we will show you various methods to fix the issue of being unable to login to Twitch and instead getting the ‘Something went wrong’ error. When it comes to video live-streaming services, then there’s no doubt that Twitch is among the best players in this domain. Whether it’s video games, esports competitions, music broadcasts, or creative content, all these domains prefer to stream their content over Twitch.

Cannot Login to Twitch Something went wrong

However, as of now, it is proving to be easier said than done. Numerous users have voiced their concern that they are unable to login to Twitch and are instead getting the ‘Something went wrong’ error. To rectify it, users have even changed their account password, but even that isn’t spelling out success. If you are also currently getting bugged with this issue, then this guide shall help you out. Follow along for the fixes.

Fix Cannot Login to Twitch: ‘Something went wrong’ error

Cannot Login to Twitch Something went wrong

It is recommended that you try out each of the below-mentioned workarounds and then see which one spells out success for you. So with that in mind, let’s get started.

FIX 1: Use a Supported Browser

As strange as it may sound but Twitch still does not support some major web browsers, including Opera. In this regard, here are the four web browsers that are officially supported by Twitch:

Google Chrome
Mozilla Firefox
Microsoft Edge
Apple Safari

If you use any other browser, then you wouldn’t be able to login to twitch and would instead get the ‘Something went wrong’ error. So switch over to one of the four aforementioned browsers and the issue should be fixed.

FIX 2: Use Incognito Mode

Some users were able to rectify this issue after opening the Twitch website in an Incognito Mode and then logging in to their account. So use the Ctrl+Shift+N or Command+Shift+N shortcut keys to open the Incognito Mode, then try logging in to Twitch, and check if it fixes the ‘Something went wrong’ error.

Cannot Login to Twitch Something went wrong

FIX 3: Disable Extension

In some instances, a third-party add-on might also confit with the login process. Therefore, you should consider disabling all these add-ons and then check out the results. Here’s how it could be done:

  1. To begin with, launch Chrome and head over to the below location:
  2. Then disable the toggle next to each of these extensions.
    Cannot Login to Twitch Something went wrong
  3. Now try logging in to Twitch and check if the ‘Something went wrong’ error has been fixed or not.

FIX 4: Delete Browser Data

If a lot of browser data gets accumulated over the due course of time or if the stored data gets corrupted, then it could spell trouble for the entire functioning of the browser. Therefore, you should consider deleting the cookie’s data as well as its cached files and then check out the results. Here’s how it could be done:

  1. Launch Chrome and head over to the below location [or use Ctrl+Shift+Del shortcut]
  2. Now checkmark Cookies and Other site data and Cached images and files.
    Cannot Login to Twitch Something went wrong
  3. Finally, hit the Clear Data button and wait for the process to complete.
  4. Once done, try logging in to Twitch and check if it fixes the ‘Something went wrong’ error.

FIX 5: Disable VPN

If you are using a Virtual Private Network for anonymous browsing or to get access to geo-restricted content, then you might have to temporarily pause this practice. This is because using a masked IP might result in your inability to log in correctly. So you should consider disabling the VPN for the time being using the below-listed instructions then check out the results.

  1. Bring up the Settings menu via Windows+I shortcut keys.
  2. Then go to Network and Internet from the left menu bar and select VPN.
    Cannot Login to Twitch Something went wrong
  3. After that, select your VPN and click Disconnect.
    Cannot Login to Twitch Something went wrong
  4. Check if you are able to login to Twitch and if the ‘Something went wrong’ error has been fixed or not.

FIX 6: Update Browser  

Not only does Twitch support only four browsers, but even those four browsers need to be on the latest [or at the very max a prior version]. In other words, only the below-listed browser versions are supported by Twitch. So if you are using an older version of the browser, then update it to the latest build right away and it should fix the underlying Twitch error.

  • Latest two versions of Google Chrome.
  • Latest two versions of Mozilla Firefox.
  • Most recent version of Microsoft Edge.
  • Most recent version of Apple Safari.

Cannot Login to Twitch Something went wrong

That’s it. These were the six different methods that shall help you fix the issue of being unable to login to Twitch and instead getting the ‘Something went wrong’ error. As far as the official stance on this matter is concerned, the developers are aware of this issue, but they haven’t given out any ETA for the rollout of a fix. As and when that happens, we will update this guide accordingly. In the meantime, the aforementioned workarounds are your best bet.

UPDATE [April 2023]: Firefox Your browser is not currently supported

Many users are now reporting that they are unable to login to Twitch via their Firefox browser. Whenever they are trying to do so, they are instead greeted with the following error message: “Your browser is not currently supported. Please use a recommended browser or learn more here.” What is interesting to note is the fact that Firefox is infact officially supported by Twitch, so this issue just seems to raise a false positive.

Firefox Your browser is not currently supported

But that doesn’t change the fact that users are still unable to access this service. With that said, the aforementioned workarounds of deleting browser data and disabling third-party extensions have spelled out success for the affected users. So do give it a try and check out the results.

About Chief Editor

14 thoughts on “Cannot Login to Twitch: ‘Something went wrong’ error [Fixed]”

  1. All of these do not work for me at all… none worked one three of four browsers… dont have apple safari… first three… cleared data cookies history everything… all updated… extensions off… vpn off… incognito… nadda… nothing… zelch

    1. the only thing that worked was getting operagx and using the vpn it has and putting it in europe i was able to log in. having it on though makes streams super laggy and delayed so i turn it off. with it off though i cant claim channel points, cant gift subs or bits, cant update my creator dashboard, cant claim drops. so its really just to watch and chat but hey at least im logged in. wish it still worked fully though

    2. None of these worked for me either.
      Contacted support, told them everything I tried, and they pretty much just copy-pasted me to try x,y,z – everything I already told them I tried. Stupid robots!
      After I tried everything all over again thinking maybe they fixed it on their end, nothing worked again.
      Log in on twitch app works though, but not on desktop/browser.
      I reported it all.
      After several days, too many, they said: “oh, we noticed you could log in, so your problem was solved.”
      WTF ?!?! they don’t even read what you write! worst support ever.

  2. None of the solutions fixed the issue.

    I have installed Opera GX, which in my opinion is a hazard and a great security risk (owned by Google in secret, but not as data consuming like Chrome), and tracks your every move, even in incognito etc.

    Soo.. If I want to watch Twitch, without any kind of auto channel point, getting annoying ads every minute and auto play front page loud videofootage of games you do not care about, then I recommend the browser.

    Firefox with Duck Duck Go is the only option these day to have a privacy.

    After a week I mailed Twitch and this is what I got in response:

    “Hey Enkeria
    Thanks for reaching out.

    The web browser experience of is currently developed for the latest two versions of Google Chrome, the latest two versions of Mozilla Firefox and the latest version of Microsoft Edge. If you are experiencing an issue with an unsupported browser, please try a supported browser first.

    In case that did not help, in order to troubleshoot and narrow down possible causes, could you please try the following steps:

    Please disable any add-ons/extensions on your internet browser.
    Please replicate this issue in an incognito window/private browsing mode while your browser extensions are disabled.
    If disabling your browser’s extensions is ineffective, please clear your browser’s cache and cookies to improve loading. Detailed instructions on how to do so can be found on the support pages of your browser developer. It is very important to clear both cache and cookies! You’ll need to log into your account again after clearing these.
    Please try a different browser entirely.
    Please attempt these steps using a different network.
    If you are using our mobile app, please ensure that you are using the most up-to-date version.
    If the previous steps fail to resolve the issue, log out of VPNs or any other software which might reroute some or all of your requests through a different IP address than your own. (how to do this will depend on VPN software)
    Lastly, if you are using Avast Antivirus or AVG anti-track, please make sure to add Twitch as a trusted website or disable it temporarily to see if that helps.

    If you are still having issues, please send me a screenshot of the error you are receiving, so I may investigate further. Please also confirm which device/browser/operating system, as well as the browser version you are using and visit our help article about Supported Browsers and Troubleshooting here.

    Best wishes,

    Twitch Support”

  3. none of this worked. i even uninstalled the browser and reinstalled. i installed a browser designed for twitch and that didnt work, twitch refuse to help aswell.

    has anyone fixed it doing something different cause im about to fully wipe my pc at this rate

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