[New updates are added at the end] In this guide, we will show you various methods to fix the issue of being unable to login to Twitch and instead getting the ‘Something went wrong’ error. When it comes to video live-streaming services, then there’s no doubt that Twitch is among the best players in this domain. Whether it’s video games, esports competitions, music broadcasts, or creative content, all these domains prefer to stream their content over Twitch.
However, as of now, it is proving to be easier said than done. Numerous users have voiced their concern that they are unable to login to Twitch and are instead getting the ‘Something went wrong’ error. To rectify it, users have even changed their account password, but even that isn’t spelling out success. If you are also currently getting bugged with this issue, then this guide shall help you out. Follow along for the fixes.
Table of Contents
Fix Cannot Login to Twitch: ‘Something went wrong’ error
It is recommended that you try out each of the below-mentioned workarounds and then see which one spells out success for you. So with that in mind, let’s get started.
FIX 1: Use a Supported Browser
As strange as it may sound but Twitch still does not support some major web browsers, including Opera. In this regard, here are the four web browsers that are officially supported by Twitch:
Google Chrome Mozilla Firefox Microsoft Edge Apple Safari
If you use any other browser, then you wouldn’t be able to login to twitch and would instead get the ‘Something went wrong’ error. So switch over to one of the four aforementioned browsers and the issue should be fixed.
FIX 2: Use Incognito Mode
Some users were able to rectify this issue after opening the Twitch website in an Incognito Mode and then logging in to their account. So use the Ctrl+Shift+N or Command+Shift+N shortcut keys to open the Incognito Mode, then try logging in to Twitch, and check if it fixes the ‘Something went wrong’ error.
FIX 3: Disable Extension
In some instances, a third-party add-on might also confit with the login process. Therefore, you should consider disabling all these add-ons and then check out the results. Here’s how it could be done:
- To begin with, launch Chrome and head over to the below location:
chrome://extensions/
- Then disable the toggle next to each of these extensions.
- Now try logging in to Twitch and check if the ‘Something went wrong’ error has been fixed or not.
FIX 4: Delete Browser Data
If a lot of browser data gets accumulated over the due course of time or if the stored data gets corrupted, then it could spell trouble for the entire functioning of the browser. Therefore, you should consider deleting the cookie’s data as well as its cached files and then check out the results. Here’s how it could be done:
- Launch Chrome and head over to the below location [or use Ctrl+Shift+Del shortcut]
chrome://settings/clearBrowserData
- Now checkmark Cookies and Other site data and Cached images and files.
- Finally, hit the Clear Data button and wait for the process to complete.
- Once done, try logging in to Twitch and check if it fixes the ‘Something went wrong’ error.
FIX 5: Disable VPN
If you are using a Virtual Private Network for anonymous browsing or to get access to geo-restricted content, then you might have to temporarily pause this practice. This is because using a masked IP might result in your inability to log in correctly. So you should consider disabling the VPN for the time being using the below-listed instructions then check out the results.
- Bring up the Settings menu via Windows+I shortcut keys.
- Then go to Network and Internet from the left menu bar and select VPN.
- After that, select your VPN and click Disconnect.
- Check if you are able to login to Twitch and if the ‘Something went wrong’ error has been fixed or not.
FIX 6: Update Browser
Not only does Twitch support only four browsers, but even those four browsers need to be on the latest [or at the very max a prior version]. In other words, only the below-listed browser versions are supported by Twitch. So if you are using an older version of the browser, then update it to the latest build right away and it should fix the underlying Twitch error.
- Latest two versions of Google Chrome.
- Latest two versions of Mozilla Firefox.
- Most recent version of Microsoft Edge.
- Most recent version of Apple Safari.
That’s it. These were the six different methods that shall help you fix the issue of being unable to login to Twitch and instead getting the ‘Something went wrong’ error. As far as the official stance on this matter is concerned, the developers are aware of this issue, but they haven’t given out any ETA for the rollout of a fix. As and when that happens, we will update this guide accordingly. In the meantime, the aforementioned workarounds are your best bet.
UPDATE [April 2023]: Firefox Your browser is not currently supported
Many users are now reporting that they are unable to login to Twitch via their Firefox browser. Whenever they are trying to do so, they are instead greeted with the following error message: “Your browser is not currently supported. Please use a recommended browser or learn more here.” What is interesting to note is the fact that Firefox is infact officially supported by Twitch, so this issue just seems to raise a false positive.
But that doesn’t change the fact that users are still unable to access this service. With that said, the aforementioned workarounds of deleting browser data and disabling third-party extensions have spelled out success for the affected users. So do give it a try and check out the results.
