The Redmond giant has recently rolled out the Windows 11 24H2 KB5063060 Update, which brings in a few bug fixes and performance enhancements. However, installing it is proving to be easier said than done. According to one of the impacted users: “Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5063060) won’t install just like all previous cumulative updates and fails. Even after a full reset and reinstalling my Windows 11 laptop to the factory settings.”
We don’t hear this every day that even doing a factory reset isn’t proving to be enough to address the underlying issue. Another user had this to say: “It basically on the Reboot finishes the Install, and then posts 100% Complete, and does not open the Desktop screen for login. Just stays on that screen, circling the dots.” If you are also getting bugged by these issues, then this guide will help you rectify them. Follow along for the fixes.
Table of Contents
Fix Cannot Install Windows 11 24H2 KB5063060 Update
It is recommended that you try out each of the below-mentioned workarounds and then see which one spells out success. So with that in mind, let’s get started.
FIX 1: Turn off Anti-Virus
It has been proven that some anti-viruses are indeed conflicting with the installation of this update. Therefore, please disable them for now and then retry installing the update. See if it works for you or not.
FIX 2: Use Windows Update Troubleshooter
Windows comes with a built-in troubleshooter specially for this purpose- to diagnose issues related to Windows updates and provide you with a fix for it as well. So let’s put it to the test right away and check out the result.
- To begin with, head over to Settings > System > Troubleshoot.
- Now go to Other troubleshooter > Windows Update > hit Run.
- Wait for the troubleshooter to complete the scan and then implement the fix that it recommends.
- Once done, restart your PC and try installing the Windows 11 24H2 KB5063060 Update.
FIX 3: Use DISM and SFC Tools
System File Checker and Deployment Image Servicing and Management are two command-line utility tools that scan for corrupt Windows files and then replace them with their working counterpart. The major difference between the two is the SFC replaces the corrupt files with the working ones from the cached directory on your PC.
On the other hand, DISM does so by downloading the working files from the online Microsoft servers. Then, if we talk about CHKDSK (CheckDisk) then it is used to check for corrupt or damaged disk partitions and then repair them accordingly. As of now, we will be making use of all these three tools to fix the underlying issue. Follow along.
- To begin with, right-click on the Start Menu and select Windows Terminal (Admin).
- Then click on the down arrow present next to the new tab icon and select Command Prompt from the list.
- Once the CMD window is opened, copy-paste the below command to open the SFC Tool:
sfc /scannow
- Once the SFC Scanning is complete, it’s time to use the DISM Tool. So copy-paste the below command:
DISM /Online /Cleanup-Image /RestoreHealth
- Once DISM finishes the scanning, it’s time to use the Check Disk command. So, execute the below command in the CMD window:
CHKNTFS C:
- Once done, restart your PC and then try installing the Windows 11 24H2 KB5063060 Update.
FIX 4: Restart Windows 11 Update Service
- To begin with, bring up the Run dialog box using the Windows+R shortcut keys.
- Then type in the below command and hit Enter. It shall open the Services menu
services.msc
- Scroll to the Windows update service, right-click on it, and select Restart.
- If that option is greyed out, then you need to first ‘Start’ it, after which you may perform the restart.
- Once done, it is recommended to restart your PC and check if it fixes the underlying update issue.
FIX 5: Reset Windows Update Component
If the Windows Update component’s configuration files get corrupted or are facing any issues, then its consequences will be felt across the entire Windows update schedule. So you should consider resetting it back to its factory default state. To do so, launch Command Prompt as an admin and then execute the following ten commands, one at a time:
net stop wuauserv net stop cryptSvc net stop bits net stop msiserver ren C:\Windows\SoftwareDistribution SoftwareDistribution.old ren C:\Windows\System32\catroot2 catroot2.old net start wuauserv net start cryptSvc net start bits net start msiserver
Once all the commands have been executed, you should restart your PC. Once it boots up, verify if the issue has been resolved or not.
FIX 6: Clean Restart
In some cases, a third-party service might also conflict with the update installation services. Therefore, you should disable these services and then try installing the update in a clean environment. Here’s how it can be done:
- Open Run, type in msconfig, and hit Enter.
- Then click “Hide all Microsoft services” > “Disable all.”
- This will disable all non-Microsoft services.
- Now, start your PC and then install the update.
FIX 7: Manually Install Updates
If none of the aforementioned methods managed to spell out success, then the last way out is to manually get hold of the updates and install them. All this has been explained in-depth in our guide, do check it out: How to Manually Download a Particular/Specific Windows 11 Update.
That’s it. These were the various methods to fix the issue of being unable to install the latest Windows 11 24H2 KB5063060 update. As far as the official stance on this matter is concerned, the developers are aware of this issue, but they haven’t given out any ETA for the rollout of a fix. As and when that happens, we will update this guide accordingly. In the meantime, the aforementioned workarounds are your best bet.
